What is the transfer process and how long will it take?

Once you have received your Collection Account details by email, upload or send these details to the marketplace. Once you have done this, you can transfer:

  1. Initiate payment: From your marketplace account, send the money to your new OFX Collection Account. Delivery times may differ by marketplace and the foreign currency you are sending. Amazon sellers will usually find it takes 2-4 business days for the funds to appear in the Collection Account.
  2. Once you have initiated payment of the foreign currency from your marketplace account to your OFX Collection Account, log into your OFX account online and book the transfer with us.
  3. As soon as the funds appear in your Collection Account, you will be notified by email. They foreign currency will then be automatically forwarded to your designated home bank account.

If you want greater flexibility over when the foreign currency is sent from your Collection Account to your domestic account, please let us known during the set up process or afterwards. You can contact us 24/7.

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

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