Global Executive Team
John (‘Skander’) Malcolm
Managing Director and Chief Executive Officer
James Gref
Acting Chief Financial Officer
Mark Shaw
Chief Operating Officer
Adam Thomas
Chief Technology Officer
Lucy Allen
Chief Marketing Officer
Kate Svoboda
Chief People and Culture Officer
Yung Ngo
President, Asia Pacific
Maeve McMahon
President, EMEA
Josh Goines
President, North America
Adrian Wong
Chief Legal Officer and Company Secretary
Gavin Groll
Chief Risk Officer
Axel Freytag
Chief Strategy and Corporate Development Officer
John (‘Skander’) Malcolm
Managing Director and Chief Executive Officer
Skander joined OFX in February 2017.
He has more than 30 years’ experience in financial services and healthcare. In financial services, he has particular depth across consumer payments, consumer finance, joint ventures, partnerships, commercial lending and leasing, and digital. He has worked previously for GE (across GE Healthcare and GE Capital), Westpac Banking Corporation, and Household International.
Skander is a leader who targets growth in market share, strong operating discipline, delivering sustainable returns, and building strong teams. His global experience is robust, having lived and worked in Australia & New Zealand, the UK, the US, Turkey, the Middle East, Africa, and Eastern Europe.
He holds a Bachelor of Economics from the University of Sydney and enjoys an active life, contributing to the community via not-for-profit roles, keeping fit, and travelling widely.
James Gref
Acting Chief Financial Officer
James Gref joined OFX in October 2018 as Head of Pricing and Commercial Finance, APAC and in April 2024 was promoted to the Head of Australia and New Zealand, leading commercial efforts for these sub-regions. He commenced in the role of Acting Chief Financial Officer in July 2024. James has more than 30 years of experience in finance, M&A, project management and audit roles across a diverse range of companies and roles.
Before joining OFX, James was Head of Performance and Insights at BT Financial Group and prior to that held various CFO, FP&A and Controllership roles at General Electric in a number of locations globally.
James has a Bachelor of Business (Accounting) and is a Chartered Accountant. He also has a Lean Six Sigma Green Belt Certification.
Mark Shaw
Chief Operating Officer
Mark joined OFX in January 2018 as Chief Risk Officer and took on the role of Chief Operating Officer in March 2019. Mark is responsible for the Group’s global operations and risk functions. He has over 16 years’ experience in financial services including a solid track record in senior risk, compliance and regulatory affairs roles, gained at leading Australian and New Zealand banks.
Prior to OFX, Mark led the Operational Risk & Compliance function for Australia Division at ANZ. He held several other senior roles within ANZ including Head of Compliance in both Australia and New Zealand. Before joining ANZ in 2007, Mark worked at Suncorp managing the group’s governance, policy and regulatory training frameworks, and overseeing compliance and operational risk teams across Australia.
Mark holds Bachelor’s degrees in Computer Science and Law from the University of Queensland and has also completed all three levels of the Chartered Financial Analyst (CFA) program.
Adam Thomas
Chief Technology Officer
Adam joined OFX in December 2019. He has more than 20 years’ experience in IT and product development across finance, media, telecommunications, plus management consulting across many more industries.
Adam’s speciality is combining agile, product-led engineering teams with commercial enterprise architecture to provide scalable capability for business growth and product innovation.
Prior to OFX, Adam was Global Chief Architect for News Corp and Head of Architecture and Technology Strategy for News Corp Australia, leading the transformation of the many mastheads towards digital sustainability. Prior to that he was Head of Platforms, leading large-scale engineering and systems integration teams providing cost efficient delivery of capabilities and innovation. Adam previous worked in Management Consulting for PwC and IBM.
Adam holds a Bachelor of Science (Business Information Technology) from the University of NSW.
Lucy Allen
Chief Marketing Officer
Lucy joined OFX in November 2015 and was promoted to Chief Marketing Officer in January 2024. She has held various leadership roles at OFX, including leading the Paytron integration, leading the Global Online Seller segment and as the Head of Marketing Asia Pacific.
With over 15 years in B2C and B2B companies, Lucy has extensive experience in the translation of customer and market insights into effective business portfolio strategies, with proven experience across a diverse mix of geographies and market types.
Prior to OFX, Lucy led Marketing at a treasury risk advisory firm in Australia. Prior to that she was the Senior Account Director for a full-service agency in the UK, leading the largest accounts across insurance, banking, construction, telecoms, travel and logistics.
Lucy holds a Bachelor degree from the University of Bournemouth and is a scholar of the Marketing Academy.
Kate Svoboda
Chief People and Culture Officer
Kate joined OFX in January 2021. Kate has over 20 years’ experience in people and culture across a range of roles in the financial services industry.
Prior to OFX, Kate was Chief People and Culture Officer at Genworth Australia where she led culture and engagement, organisational design and effectiveness, capability and workforce planning, talent acquisition and development, diversity and inclusion and remuneration and benefits. Prior to Genworth, Kate worked as a Senior Human Resources Business Partner for Challenger and held various human resources roles at the Commonwealth Bank of Australia. She has also worked in a range of management and clinical roles in public health. Kate has deep experience developing people and culture strategies that support and enable business strategy.
Kate has a Masters of Business Administration (University of New England) and a Bachelor of Speech Pathology (University of Queensland).
Yung Ngo
President, Asia Pacific
Yung joined OFX in March 2019 as President, Asia Pacific.
Yung has over 26 years’ financial services experience in the payments, banking and insurance industries. Prior to joining OFX, Yung has held senior executive positions at Westpac, St. George Bank and GE Capital leading businesses across retail banking, home lending and commercial finance. He has extensive experience driving growth across multiple channels including consumer and corporates, business partnerships and third-party channels as well as call centre distribution.
Yung holds a Bachelor of Jurisprudence and a Bachelor of Laws from UNSW and is also a Graduate of the Australian Institute of Company Directors.
He is currently a non-executive director for Thrive Refugee Enterprise, a not-for-profit organisation dedicated to assisting refugees and asylum seekers to become financially independent by starting or growing their own small business. He was previously a non-executive director for Settlement Services International, a not-for-profit organisation supporting the humanitarian sector.
Maeve McMahon
President, EMEA
Maeve joined OFX in December 2021 as CEO of OFX Ireland and Head of Europe. Maeve was promoted to President EMEA in August 2023. She has over 25 years’ experience in payments and financial services, gained in Ireland, the UK and internationally. She has worked in a variety of senior roles at large organisations, including at Ulster Bank, NatWest, GE Capital International, MasterCard and American Express. Passionate about customers and customer centricity, her experience spans sales, partnerships, customer experience, marketing and product development.
Maeve holds an honours degree in Business Studies and French from the University of Limerick, Ireland, a Postgraduate Diploma in Marketing from the Chartered Institute of Marketing UK and she is a Certified Director from the Institute of Directors (IoD). Maeve is also a Non-Executive Director of the Football Association of Ireland.
Josh Goines
President, North America
Josh joined OFX in February 2024 as President, North America.
Josh has over 20 years’ experience of establishing and growing innovative new businesses at the intersection of financial services, payments and software. He has worked in a variety of roles, including business development, general management, strategy and finance. He has worked across B2C and B2B, led large global teams, and worked in both public and private companies.
Josh has worked in a variety of senior roles, most recently at BILL, which provides financial process automation for small businesses and mid-size companies. He has also worked at PayPal, Intuit, Tempo Payments and Green Dot. In addition, he acted as an advisor to Costanoa Ventures, a Silicon Valley based venture capital firm.
Josh holds a Master of Business Administration (Stanford Graduate School of Business) and a Bachelor of Arts in Economics and Spanish (Claremont McKenna College).
Adrian Wong
Chief Legal Officer and Company Secretary
Adrian joined OFX as Chief Legal Officer and Company Secretary in December 2022. He has over 25 years’ experience in legal, risk, governance and compliance matters, including over 15 years in financial services.
Prior to OFX, Adrian was General Counsel and Company Secretary at Latitude Financial Services. He previously held the position of Executive Counsel – Mergers & Acquisitions at GE, where he was responsible for all M&A activity in Australia and New Zealand. Adrian has also worked with Energy Australia, Linklaters in London and Ashurst in Australia.
Adrian has a Bachelor of Laws (Honours) and a Bachelor of Commerce degree from Monash University.
Gavin Groll
Chief Risk Officer
Gavin joined OFX in January 2023 as Chief Risk Officer and is responsible for OFX’s Risk and Compliance functions globally. He has over 25 years’ experience in senior management positions across financial services, banking and insurance in Australia and South Africa.
Gavin has deep experience in maturing risk management and culture and is passionate about building capabilities that drive sustainable and robust organisational outcomes. Prior to OFX, Gavin was at Genworth Mortgage Insurance (now Helia) for over 10 years where he held various roles as head of financial and non-financial risk. His experience included responsibility for the management and oversight of their credit portfolio and new business policy setting. He was also responsible for leading various strategic and regulatory programs, working with the Board and executive management team.
Prior to Genworth, Gavin was at Westpac for eight years where he developed the risk advisory function for the retail bank and was the lead risk advisor for the St George/Westpac merger. He has deep experience engaging with regulators, boards and other stakeholders collaboratively and constructively.
Gavin has also worked in risk roles in South Africa at FirstRand Bank and is a qualified lawyer.
Axel Freytag
Chief Strategy and Corporate Development Officer
Axel started as Chief Strategy and Corporate Development Officer in April 2023, after joining OFX two year and a half years prior as Head of Corporate Development. His experience spans corporate strategy, finance/M&A and execution.
Prior to OFX, Axel was a management consultant at Strategy& (formerly Booz & Co). Previously, he held varied corporate finance roles at GE. Axel has also spent time in private equity and working with entrepreneurs.
Axel holds an MBA from Columbia Business School (USA) and a BA in Economics from McGill University (Canada). He is a native Spanish speaker and proficient in French. Axel enjoys leading an active lifestyle and spending time with his family.