Frequently asked questions
Q: What are the eligibility criteria to receive this introductory rate?
A: 1. NEW personal customers in Australia (registered under the OzForex entity, the legal name of OFX in Australia)
2. Existing personal customers who registered (under OzForex) anytime from 1 April 2021; and have not made their first transfer.
Available for first spot transfers only and not for subsequent transfers.
Minimum transfer amount of 5,000 for transfers between eligible currencies.
Eligible currencies include AUD, USD, SGD, GBP, NZD, EUR, CAD only.
The promotion is not available to customers on a pre-arranged fixed customer rate or in conjunction with any other offers.
Q: What currencies does this introductory rate apply to?
A: You can transfer between the following currencies – AUD, USD, SGD, GBP, NZD, EUR, CAD only.
For example:
- If a personal customer meets all other offer criteria and wants to transfer AUD to USD, they WILL receive the offer.
- If a personal customer meets all other offer criteria and wants to transfer AUD to HKD, they WILL NOT receive the offer.
Q: What happens if the offer has expired by the time I am ready to transfer?
If you register and do not book your first deal while the offer is ‘active’, you will not receive the offer. OFX reserves the right to withdraw the offer at any time.
Q: Is there a minimum transfer to receive this introductory rate?
A: Yes, a minimum transfer of 5,000 applies for eligible transfers between AUD, USD, SGD, GBP, NZD, EUR, CAD.
Ready to make a transfer? Sign up to get started.
Introductory rate Terms and Conditions
The introductory rate is available to AU personal customers registered under OzForex when making their first transfer. The introductory rate is available for spot transfers only. Minimum transfer amount of 5,000 applies for transfers between eligible currencies. Eligible currencies include AUD, USD, SGD, GBP, NZD, EUR, CAD. Offer not available in conjunction with any other offers or to customers on a pre-arranged fixed customer rate. OFX reserves the right to withdraw the offer at any time. All transactions are governed by OFX Terms and Conditions which includes information in relation to Margin which is how we make our money.
Ready to make a transfer? Sign up to get started.