The OFX Product Disclosure Statement (PDS) sets out:
- features of the OFX service
- fees that apply
- the benefits and risks of using the service
- information about complaints handling
- other information that is material to your decision to use the service
Download Product Disclosure Statement (PDF 172 kB)
The OFX Financial Services Guide (FSG) includes information about:
- the services we are authorised to provide to you;
- how we and our associates are remunerated;
- any potential conflict of interest we may have; and
- our internal and external dispute resolution procedures and how you can access them
Download Financial Services Guide (PDF 51 kB)
For use by individuals who are transacting privately, as a sole proprietor of a business, as an individual trustee or as a partner of a general partnership. If you are representing a company, you will need to enter into a Corporate Client Agreement.Download Individual Client Agreement (PDF 126kB)
Please read the Client Agreement that relates to you carefully. By using our services, you acknowledge that you have read, understood and agree to be bound by that Client Agreement.
For use by registered domestic and foreign companies, registered associations, registered co-operatives, corporate trustees, limited liability partnerships, government bodies or other statutory bodies.Download Corporate Client Agreement (PDF 129 kB)
Please read the Client Agreement. By using our services, you acknowledge that you have read, understood and agree to be bound by that Client Agreement.
The prevention of money laundering is a key focus of regulatory authorities in developed countries around the world. Money laundering regulations are designed to inhibit the movement of funds derived from criminal activity and to restrict the availability of money to fund terrorist activities.
In accordance with our regulatory obligations, we have strict procedures in place to minimise the risk that our service could be used for money laundering purposes including:
- Identification of all clients
- Monitoring and reporting suspicious transactions
- Maintaining records for at least five years
- Training staff to recognise suspicious transactions and to be aware of their reporting obligations
In order to further reduce the risk that our service could be used for money laundering purposes, we do not deal in cash at all. We will not accept settlement of your transaction in cash, by cheque or by credit card. All money is received and remitted by us electronically.
We will not accept you as a client until we are satisfied that you are who you say you are. Furthermore, we reserve the right at any stage to refuse to process your transaction if you fail to provide us with satisfactory information or, if information you have provided to us subsequently appears to be misleading, incorrect or false.
We will not ask you to provide any information that is not necessary to satisfy our legal obligations. You should therefore comply with any request for information promptly. Your failure to do so could, in some circumstances, be regarded as suspicious. You should also assume that all information provided to us could be made available to regulatory authorities in both Australia and the other country associated with your transfer of funds.
WARNING: Money laundering is a criminal offence. You should be aware that, by misusing our service, you could expose yourself to criminal prosecution, as we are bound to automatically report such behaviour to the authorities. Examples of misuse include, but are not limited to:
- Breaking a large transaction into smaller transactions to avoid reporting
- Providing false or misleading contact details
- Providing false identification documents
OzForex Limited (ABN 65 092 375 703 ) (trading as OFX) has an Australian Financial Services Licence ("AFSL") issued by the Australian Securities and Investments Commission ("ASIC") to deal, make a market in and provide financial product advice in relation to foreign exchange contracts and derivatives. This licence can be viewed by following this link to the ASIC website: (AFS Licence number 226 484)
Foreign exchange dealing is regulated in Australia by ASIC. You should not deal with a foreign exchange provider that cannot demonstrate they are fully regulated.
You can visit the ASIC website to learn more about the regulatory environment in Australia and what it means for your protection and consumer rights.