I forgot to add my Client Reference number to my bank transfer! What should I do?

Don’t panic – simply log into your OFX account the next business day and see if your transfer has been marked as Fund Received (sometimes we can still match the payment).

If not, please contact one of our team members and they will locate your payment.

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

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