How long does it take to verify my identity?

Typically, we verify your identity electronically and pretty quickly. However, sometimes we’ll need to get some documents from you.

If you’ve sent us documents, we’ll try to respond back to you within a few business days after we receive them. 

If it’s taking longer than this, and you need to make a transfer, please get in touch.

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

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