Can I cancel my transfer?

If you need to cancel a transfer, or if you are unable to make payment for your transfer, you will need to call us as soon as you can.

Please note that cancelling a transfer may result in a loss you are liable for. If you have any questions about how to make a payment to us, its best to contact us prior to confirming your transfer. Transfers are binding contracts, our specialists buy funds on your behalf so the exchange rate is locked-in for you.

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

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