Reviews of our service from real customers
At OFX we strive to deliver our customers a better, fairer way to move their money around the world. But don’t just take our word for it. Here’s a sample of our recent reviews from people just like you.
Stan, entrepreneurial expat
After relocating to Sydney, Stan invested in property. “When we sold the property we had a 12-week settlement period, so I locked in a forward contract with OFX. The funds arrived safely and we saved money against the market rate.”
Andrew Zoratto, Operations Manager at Zoratto Enterprises
How OFX became like one of the family at Brisbane-based Zoratto Enterprises.
Richardson GMP on the powerful value of personal client service
Meet Richardson GMP, the largest independent wealth management firm in Canada, and discover the powerful value of personal client service.
More cash flow certainty
As a new client of OFX I feel obliged to write and express my appreciation for the service and professionalism offered by your company, particularly the customer service team. Earlier this month I had the need to transfer $AUD 20,000 to my son in Canada but my previous experiences through my bank had been both frustrating and expensive. Based on recommendations from my Financial Planner at Bridges Financial and radio mentions on the 2GB Money News show, I chose to enquire about your services. The response was compelling and now that the job is complete I wanted to convey sincere appreciation to OFX. For future requirements I will have a very easy solution by simply calling OFX and looking forward to a similar outcome.
Don McAlpine, Managing Director, Creditx Services Pty Ltd
Already used OFX? We’d love your review
How did we do? Head to Trustpilot to let us know what we did well, and what we could improve on. If you’re unsure of where to start, think about what you’d find helpful to read. Here are some things you may want to include:
• Did your money go from A to B as expected?
• Did you find our website or app easy to use?
• Was having access to an OFXpert 24/7 helpful?
• Were our customer rates competitive?
Thanks again for using OFX and we hope you’ll consider us for your next move.
Talk to an OFXpert
If you have a currency question or just need to talk through a transaction, our OFXperts are here 24/7.
With offices around the world, we’re on-hand to answer questions 24/7
0800 161 868 (Free call)
0800 161 898 (Free call)
Auckland Office Address
Level 7, 16 Kingston Street, Auckland Central, New Zealand NZ 1010