Legal
Find a list of our legal policies and related documentation below.
Regulation
Our clients in Australia are dealing with OzForex Limited (trading as OFX)| ABN 65 092 375 703 | AFS Licence number 226 484. See here for details of this Licence.
OFX Australia Business Platform
The OFX General Terms and Conditions (Business) and OFX Subscription Agreement (Business) apply to business clients only who access services on our upgraded OFX Australia Business Platform. This includes new clients (from 6 June 2024 onwards) and existing clients who have been upgraded to this platform from the date in our email notice.
In addition to the OFX General Terms and Conditions (Business) and OFX Subscription Agreement (Business), the following agreements apply to business clients who:
| use OFX Card services (our Company Card or Employee Card): | OFX Card Agreement (Business) |
| use the OFX Business AU mobile app: | OFX Money Transfer APP EULA |
| use an OFX Card in a digital wallet: | Apple Pay Terms and Conditions Google Pay Terms and Conditions |
| use OFX Pay By Card service: | OFX Pay By Card Agreement (Business) |
If you would like to see a summary of our fees for informational purposes, see our Fee Schedule.
Advisors
The Advisor Terms and Conditions applies to those Advisors who have been added to act on behalf of a Client’s OFX Business Account.
OFX FX Platform
The Terms and Conditions Master Agreement apply to our business clients and online merchants or businesses accessing our Global Currency Account (GCA) who have not received notice of an upgrade to the OFX Australia Business Platform.
In addition to the Terms and Conditions Master Agreement, the following agreements apply to:
| business clients accessing our GCA Service | Global Currency Account Terms of Service |
| clients who use the OFX mobile app | OFX Money Transfer APP EULA |
Referral Partner
If you would like further information in relation to becoming a Referral Partner, please see our Affiliate Program Terms and Conditions.
Clients who access our Recipient Account Services as a Recipient receiving payments from a Partner do so under our Recipient Terms and Conditions.
Personal
The Terms and Conditions Master Agreement apply to our personal clients.
Legal Policies & Statements
A range of Statements and Policies are available on the Corporate governance page of our website. We have also outlined our commitment to our legal obligations in our Money Laundering Statement.
Our Complaints Policy outlines how we manage complaints.
Privacy and Data
Biometric Information and Retention Schedule
Website Terms of Use
Product Disclosure Statement
The OFX Product Disclosure Statement (PDS) sets out:
- features of the OFX service
- fees that apply
- the benefits and risks of using the service
- information about complaints handling
- other information that is material to your decision to use the service.
Financial Services Guide
This Financial Services Guide (“FSG”) is an important document that OzForex Limited (“OFX” or “we” or “our”) is obliged to give our clients (“you” or “your”) as an Australian Financial Services Licensee (“AFSL”). It is designed to provide you with material information about our relationship prior to providing you with a financial service.
Target Market Determination
OzForex Limited, trading as OFX (“OFX”, “we” or “us”) is an issuer and distributor of financial products to retail and wholesale clients. We have prepared the following Target Market Determinations (“TMD”) for each of our financial products.
Archive
This is where we hold previous versions of our Financial Services Documents: