We're serious about your online security

How We Protect You

We take the security of your personal and account information seriously. To ensure we provide you with a safe and secure service we have a number of security measures in place to protect you online.

identity protection

Identity Protection

We aim to protect you from identity theft and fraud.

Passwords, security questions and automatic time-outs are in place to keep your account safe.

fraud protection

Fraud Prevention

We use sophisticated technology to monitor registrations, logins and transactions to identify suspicious activity.

Our fraud system utilises a multi-layered approach to detect and prevent fraud by detecting phishing, malware and fraudulent apps that are targeting our product and customers.

SSL encryption

SSL Encryption

To protect your information from being intercepted, our site’s Secure Socket Layer (SSL) encryption creates a secure connection with your browser when you register and login into our online services.

How To Protect Yourself

We are committed to researching, developing and adopting leading digital security technologies to provide you with a safe and secure service. 
Keep your passwords and security details safe, so no one else can access your online accounts.
Secure your personal documents at home, at your work, and when you travel.
Download security updates and use anti-virus software to protect against attacks from new viruses.
Identify and delete hoax emails. Filter and delete spam (emails from a source you don't trust).
You should also avoid using unsecured Wi-Fi networks for secure transactions, like banking or online shopping.
When using social media, adjust privacy settings to control what you share. Be careful how much personal information you post or reveal.

To maximise your security, we encourage you to learn how to spot the warning signs of a scam and protect yourself.

Security FAQs

Since we launched in 1998, OFX has grown to be one of the world's largest online foreign exchange companies. As one of the world's recognized experts, OFX offers seamless 24-hour access to corporate and private client dealers for all our customers. OFX employs a blend of cutting edge technology and superb customer service to bring a better deal to corporate and private customers alike.

The most compelling reason is a better exchange rate. For private client transfers we regularly save customers thousands of dollars, and for bigger transfers, the savings can run into the tens of thousands. 

We also offer superb 24-hour dedicated dealer service, great technology, and in most cases can enable customers to deal in less than 10 minutes.

For corporate customers we offer better rates and fee free dealing, and you also have proven expertise at your disposal to help you manage your foreign exchange risk.

OFX holds client funds in accounts with highly rated financial institutions. In addition, OFX operates an extremely low risk business model whereby OFX never pays out client funds prior to receipt of the currency the client has sold to us. This ensures OFX has zero default risk from client dealings.

OFX is also registered as a Money Service Business at the federal level with the Financial Crimes Enforcement Network (“FinCEN”), which is a bureau of the United States Department of Treasury and is licensed as a money transmitter by relevant state regulatory agencies in the U.S. 

For more information visit our regulations page.

Yes. OFX has implemented reasonable safeguards to help protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. These safeguards include physical, organizational, and technological measures. The specific safeguards used by us may differ based on our sole judgment as to the sensitivity of the information at issue and the format or location in which it is maintained.

For more information please view our Privacy Policy.

As a financial institution in the United States, OFX is under obligation to comply with the letter of the law. OFX is registered as a Money Service Business with the US Treasury's Financial Crimes Enforcement Network and is regulated by the banking divisions of the individual states where OFX has a license. For further information about OFX licensing, you can find it here.

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