Zeller Business review: Features, fees, and how it compares

A closer look at Zeller and its alternatives

As Australian businesses increasingly look for smarter, more cost-effective ways to manage their payments and finances, Zeller has stepped in as a modern alternative to traditional banking. Launched in 2021, Zeller offers a full range of financial tools designed specifically for local businesses,  from EFTPOS terminals and business accounts, to debit cards and invoicing solutions.

In this review, we’ll explore what the platform has to offer, how it works, and what to expect when it comes to features, fees, and customer support. 

We’ll also have a look at the features of OFX’s Global Business Account and why OFX could be a great alternative for you and your business.

What is Zeller?

Zeller is an Australian fintech company designed to simplify business banking and payments. Unlike traditional banks, Zeller provides a modern, mobile-first platform that integrates point-of-sale (POS) systems, business accounts, and financial tools into a single ecosystem. This approach aims to reduce complexity and costs for businesses of all sizes.

Zeller Business key features¹

Zeller offers a smart, all-in-one solution to simplify how you manage your money,  from a no-fee transaction account to EFTPOS devices and handy invoicing tools. 

Feature	Details	Benefit
Fee-free business account	No monthly fees, setup costs, or lock-in contracts.  Issue a Mastercard in seconds.	Saves you money and gets you started quickly with easy access to your funds anytime.
Integrated EFTPOS solutions	Latest Terminal 2 with bigger screens, long battery life, two-factor security, and 99.9% uptime.	Reliable, secure payments that keep your sales running smoothly without interruptions.
Invoicing and payment links	Create, send and track invoices and add payment links in local currency through the Zeller app.	Streamlines your billing process and speeds up payments, freeing up your time for other tasks.
Business debit and corporate cards	Free Mastercard debit cards and corporate cards with spend controls and team management	Gives you and your team flexible, controlled spending options with instant card issuance.
Mobile app and real-time insights	Manage accounts, track sales, expenses, and issue cards securely from your phone or tablet.	Keeps you updated on your business finances anytime, anywhere giving you control on the go.

Zeller fees²

Getting set up with Zeller is refreshingly simple,  no ongoing subscription fees, no hidden surprises. You only pay a small percentage when you make a sale, and everything else, from settling your funds to issuing cards, is included at no extra cost. It’s transparent, easy to understand, and designed to help you keep your money moving efficiently.

Fee component	Charge	What it means for you
Monthly subscription fee	$0	There’s no monthly charge,  you’re only billed when you make a payment.
In-store transaction fee	1.4% per card payment	This flat rate applies to all in-person card transactions, AMEX included.
MOTO (phone/online) fee	1.7% per transaction	Slightly higher to cover the extra security required for mail/phone orders.
Invoicing fee (online)	1.7% + 25¢ per invoice	Applies to domestic cards paid via invoices, no extra monthly subscription.
Virtual terminal fee	1.75% + 25¢ per payment	Funds are settled to your account the next business day (included at no extra cost).
Settlement fee	Free	Keeps you updated on your business finances anytime, anywhere giving you control on the go.
Additional/hidden fees	Free	No lock‑in contracts, setup fees, rental fees, or hidden charges.

Speed and efficiency

Speed and efficiency are central to Zeller’s platform, making it a good choice for businesses that need quick access to funds and hassle-free daily operations. Here’s what makes it stand out:

Global supplier management

This is a key strength for businesses working with international partners, and Zeller makes this process much easier. For companies dealing with overseas suppliers, Zeller offers a range of features designed to simplify cross-border payments and reduce costs.

Businesses can benefit from:

These features give businesses confidence when dealing with global suppliers, helping maintain strong relationships while keeping financial processes smooth and cost-effective. 

Payment options

Zeller offers a versatile range of payment options that cater to the diverse needs of modern Australian businesses. Whether you’re running a busy café, a retail store, or providing services remotely, Zeller makes it easy to accept payments seamlessly. Their support for contactless payments means customers can simply tap their card or smartphone to pay quickly and securely,  a real time-saver during busy periods. 

Beyond in-person transactions, Zeller also supports a variety of payment types, including:

The platform’s streamlined process for these payment methods ensures transactions are smooth and trustworthy, boosting customer confidence. With such a broad payment acceptance toolkit, Zeller empowers businesses to meet their customers wherever they are,  in-store, online, or on the phone,  all while keeping the payment experience simple and efficient.

Security and compliance³

As an Australian Financial Services Licence (AFSL) holder (AFSL No. 534281), Zeller is authorised to provide financial services, including the issuance of non-cash payment facilities. This regulatory oversight ensures that Zeller adheres to stringent industry standards and practices .

To protect your sensitive information, Zeller employs advanced security measures:

In addition to these security protocols, Zeller complies with Australian regulations, including customer identification procedures mandated by AUSTRAC. This compliance ensures that Zeller meets its regulatory obligations and maintains the trust and reliability expected by its users.

Support and user experience

Zeller is dedicated to making your business finances as smooth and hassle-free as possible, starting with excellent customer support. Whether you have a quick question or need help troubleshooting, their friendly support team is available 24/7 via phone, email, or chat. This means you can get timely assistance whenever you need it,  no frustrating waiting times or limited hours to worry about.

Beyond personal support, Zeller offers online resources, including:

On the technology side, Zeller’s mobile app offers:

Zeller pros and cons

In this section, we’ll explore the key advantages and potential drawbacks of using Zeller to help you decide if it’s the right fit for your business.

Pros	Cons
Transparent pricing: No monthly fees, setup costs, or lock-in contracts.	Limited international capabilities: Primarily designed for Australian-based transactions; lacks advanced foreign exchange tools.
User-friendly interface: Simplifies payment processing without requiring extensive technical knowledge.	No physical branches: May concern businesses preferring face-to-face support.
Competitive pricing structure: Offers excellent value, particularly for small to medium businesses managing tight margins.	Limited integration options: May not integrate with all third-party tools or platforms.
Instant card issuance: Allows businesses to access funds immediately.	Smaller customer support team: While responsive, may not match the scale of larger competitors.
Integrated business features: Combines payment processing, invoicing, and expense management in one platform.	Primarily targets SMEs: Larger enterprises might find features insufficient for complex requirements.

How to open a Zeller account

Opening a Zeller account is a straightforward process designed to get your business up and running quickly. Here’s how you can get started:

Ideal use cases

Zeller is an excellent fit for small to medium-sized businesses that want a modern, cost-effective alternative to traditional banking. Its fee-free transaction account and integrated payment solutions provide transparency and help reduce banking costs, making day-to-day financial management simpler and more straightforward.

Businesses that are especially well-suited for Zeller include:

Zeller vs. OFX Global Business Account: A comparison

Feature	Zeller Business Account	OFX Global Business Account
Best for	Australian SMEs seeking integrated financial tools4	Businesses handling high-value or complex international payments
Monthly fees	None5	$0 for Standard plan; or $25 for Full Suite plan
Exchange rate model	Real-time rates with transparent fees6	Competitive, tiered rates tailored to business needs
Transfer speed	Real-time and overnight settlements7	1–2 business days for major currencies
Supported currencies	Multiple currencies for international transactions8	30+ currencies to 170+ countries
Batch payments	Yes – up to 1,000 recipients9	Yes – pay thousands in one go
Customer support	24/7 live phone support10	24/7 global phone support with dedicated account managers
Card offering	Free business Mastercard debit cards11	Multi-currency Visa debit cards with spend controls

Summary: Zeller business 

Zeller is a great proposition for Australian SMEs seeking streamlined payment and banking solutions. With transparent pricing, no hidden fees, and modern terminal technology, you’ll get excellent value compared to traditional providers. The integrated business banking feature eliminates the hassle of managing multiple providers.

When it comes to international payments, Zeller is primarily designed for Australian-based transactions. While it does support multi-currency invoicing, it doesn’t specialise in foreign exchange or large cross-border transfers.

Why businesses choose OFX 

OFX is built specifically to handle global payments with ease. It lets you send, receive, and hold money in over 30 currencies and provides local receiving accounts in five major currencies, including AUD, USD, EUR, GBP, and CAD. This makes OFX an ideal choice for ecommerce businesses, importers and exporters, global payroll, or those billing international clients.

Managing foreign exchange risk is another area where OFX shines. 

OFX gives businesses access to FX solutions including:

This support is invaluable for companies dealing with regular overseas payments or receipts, helping them avoid costly currency fluctuations.

For businesses handling large-value transactions, OFX also has a clear advantage,  it imposes no upper limits on transfers and can settle payments quickly through its extensive global banking network. 

OFX offers 24/7 human support, including dedicated account managers and local assistance in Australia and key markets worldwide. This level of personalised service is especially helpful during volatile market periods or when managing significant sums.

See how the OFX Global Business Account can help you

Learn more