State Licensing 

USForex Inc. d/b/a OFX is registered as a Money Service Business at the federal level with the Financial Crimes Enforcement Network (“FinCEN”), which is a bureau of the United States Department of Treasury.

OFX is licensed as a money transmitter by the relevant state regulatory agency in the U.S. states listed below. Residents of certain states may have specific rights related to concerns or complaints about our services. Please click on the highlighted states for more information.

Alabama

Alabama Securities Commission
401 Adams Avenue, Suite 280
Montgomery, AL 36104
(800) 222-1253

www.asc.state.al.us

Sale of Checks #SC497 (PDF 167kB)

Alaska

Alaska Department of Commerce, Community, and Economic Development
Division of Banking and Securities
333 Willoughby Avenue, 9th Floor
State Office Building
Juneau, AK 99801
(888) 925-2521

https://www.commerce.alaska.gov/web/dbs/

License Number AK-MT-10075 (PDF 1.72MB)

Arizona 

Arizona Department of Financial Institutions
2910 North 44th Street, Suite 310
Phoenix, AZ 85108
(602) 771-2800

www.azdfi.gov

Money Transmitter License #MT-0923780 (PDF 70kB)

Arkansas

Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
(800) 981-4429

www.securities.arkansas.gov

California

California Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814
(866) 275-2677

www.dbo.ca.gov

Colorado

Colorado Department of Regulatory Agencies
Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
(303) 894-7575

https://www.colorado.gov/dora

Connecticut

Connecticut Department of Banking
Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800
(860) 240-8299

www.ct.gov/dob

Money Transmitter License #31474 (PDF 62kB)

Delaware

Office of the State Bank Commissioner
555 E. Loockerman Street, Suite 210
Dover, DE 19901
(302) 739-4235

http://banking.delaware.gov

Money Transmitter License #012035 (PDF 112kB)

District of Columbia

Department of Insurance, Securities, and Banking
810 First Street NE, Suite 701
Washington, DC 20002
(202) 727-8000

www.disb.dc.gov

Money Transmitter License #MTR-8945 (PDF 131kB)

Florida

Florida Office of Financial Regulation
200 E. Gaines St.
Tallahassee, FL 32399-0376
(850) 487-9687

www.flofr.com

Money Transmitter License #FT230000051 (PDF 79kB)

Georgia

Georgia Department of Banking and Finance
Money Service Businesses 
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
(888) 986-1633

www.dbf.georgia.gov

Sale of Checks License #33307 (PDF 133kB)

Hawaii

Division of Financial Institutions
335 Merchant Street, Rm 221
Honolulu, HI 96813
(808) 586-2820

http://cca.hawaii.gov/dfi/

Money Transmitter License (PDF 58kB)

Idaho

Idaho Department of Finance
800 Park Blvd, Suite 200
Boise, ID 83712
(208) 332-8000

www.finance.idaho.gov

Money Transmitter License #MTL-148 (PDF 142kB)

Illinois

Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington, Suite 500
Springfield, IL 62786
(888) 473-4858

www.idfpr.com

Money Transmitter License #MT-225 (PDF 217kB)

Indiana

Indiana Department of Financial Institutions
30 South Meridian Street, Suite 300
Indianapolis, IN 46204
(800) 382-4880 (Indiana only)
(317) 232-3955 (out of state residents)

www.in.gov/dfi

Money Transmitter License #19673 (PDF 57kB)

Iowa

Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
(515) 281-4014

www.idob.state.ia.us

Money Services License #2013-0102 (PDF 730kB)

Kansas

Kansas Office of the State Bank Commissioner
700 S.W. Jackson, Suite 300
Topeka, KS 66603-3796
(785) 296-2266

www.osbckansas.org

Money Transmitter License #MT-0000057 (PDF 113kB)

Kentucky

Kentucky Department of Financial Institutions
1025 Capital Center Drive, Suite 200
Frankfort, KY 40601
(800) 223-2579

www.kfi.ky.gov

Money Transmitter License #SC98252 (PDF 945kB)

Louisiana

Louisiana Office of Financial Institutions
8660 United Plaza Blvd., Suite 200
Baton Rouge, LA 70809
(225) 925-4660

www.ofi.state.la.us

Money Transmitter License #1021624-836198 (PDF 343kB)

Maine

Department of Professional and Financial Regulation
Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
(207) 624-8500

www.maine.gov/pfr

Money Transmitter License #MD1492 (PDF 151kB)

Maryland

Maryland Department of Licensing & Regulation
500 N. Calvert Street, Suite 402
Baltimore, MD 21202
(410) 230-6100

www.dllr.state.md.us/finance

Money Transmitter License #1021624 (PDF 86kB)

Massachusetts

Massachusetts Division of Banking
1000 Washington Street, 10th Floor
Boston, MA 02118
(617) 956-1500 (out-of-state resident)
(888) 283-3757 (Massachusetts residents only)

www.mass.gov/dob

Foreign Transmittal Agency License #FT1021624 (PDF 143kB)

Michigan

Michigan Department of Insurance and Financial Services
530 West Allergan St, 7th Floor
Lansing, MI 48933
(877) 999-6442

www.michigan.gov/difs

Money Transmitter License #MT-0017997 (PDF 25kB)

Minnesota

Minnesota Department of Commerce
Financial Institutions Division
85 7th Place East, Suite 500 
St. Paul, MN 55101
(651) 296-2488

www.mn.gov/commerce/banking-and-finance

Money Transmitter License #52111 (PDF 103kB)

Mississippi

Mississippi Department of Banking & Consumer Finance
4780 Interstate 55 N, 5th Floor
Jackson, MS 39236-2129
(800) 844-2499

www.dbcf.state.ms.us

Money Transmitter License #MT-002398 (PDF 298kB)

Missouri

Missouri Division of Finance
301 West High Street, Room 630
P.O. Box 716
Jefferson City, MO 65102-0716
(573) 751-3242

www.difp.mo.gov

Sale of Checks License #MO-15-7025 (PDF 268kB)

Nebraska

Nebraska Department of Banking & Finance
1526 K Street. Suite 300
Lincoln, NE 68508-2732
(402)471-2171

www.ndbf.ne.gov

Sale of Checks and Funds Transmission License #1025.0001 (PDF 167kB)

New Jersey

New Jersey Department of Banking & Insurance
Licensing Services Bureau – Banking
P.O Box 473
Trenton, NY 08625-0473
(800) 446-7467
(609) 292-7272

www.state.nj.us/dobi

Money Transmitter License #L066157 (PDF 29kB)

New York

New York State Department of Financial Services
One State Street
New York, NY 10004-1511
(877) 226-5697

www.dfs.ny.gov

Money Transmitter License #102944 (PDF 800kB)

North Carolina

Office of the Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
(919) 733-3016

www.nccob.gov/public

Money Transmitter License #152930 (PDF 518kB) 

North Dakota

North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204
(701) 328-9933

www.nd.gov/dfi

Money Transmitter License #MT-102638 (PDF 36kB)

Ohio

Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
(866) 278-0003

http://www.com.ohio.gov/fiin/

Money Transmitter License #OHMT 118 (PDF 763kB)

Oklahoma

Oklahoma State Banking Department
2900 N. Lincoln Boulevard
Oklahoma City, Oklahoma 73105
(405) 521-2782

www.ok.gov/banking

Money Transmission License (PDF 762kB)

Oregon

Department of Consumer & Business Services
Division of Finance and Corporate Securities
P.O. Box 14480
350 Winter St. NE
Salem, OR 97309-0405
(866) 814-9710 (Oregon residents only)
(503) 378-4140

www.cbs.state.or.us/dfcs

Money Transmitter License #MTX-30117 (PDF 1.12MB)

Pennsylvania

Pennsylvania Department of Banking & Securities
17 North 2nd Street, Suite 1300
Harrisburg, PA 17101
(800) PR. BANKS (Pennsylvania residents)
(717) 787-1854 (out-of state residents)

www.portal.state.pa.us

Money Transmitter License #46520 (PDF 167kB)

Rhode Island

Rhode Island Division of Banking
1511 Pontiac Ave, Bldg 68-2
Cranston, RI 02920
(401) 462-9500

www.dbr.ri.gov

Electronic Money Transfers License #20142985MT (PDF 16kB)

South Dakota

South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Ave, Suite 1
Pierre, SD 57501
(605) 773-3421

www.dlr.sd.gov

Money Transmitter License #MT.2079 (PDF 73kB)

Tennessee

Tennessee Department of Financial Institutions
Tennessee Tower
312 Rosa L. Parks Ave, 26th Floor
Nashville, TN 37243
(800) 778-4215

www.tn.us/tdfi

Money Transmitter License #164 (PDF 172kB)

Texas

Texas Department of Banking
Corporate Activities Division
2601 North Lamar Blvd.
Austin, TX 78705
(877) 276-5554

http://www.dob.texas.gov/

Money Transmitter License #3075 (PDF 1.10MB)

Utah

Department of Financial Institutions
P.O. Box 146800
Salt Lake City, UT 84114
(801) 538-8830

www.dfi.utah.gov

Money Transmitter License #095 (PDF 779kB)

Vermont

Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620-3101
(802) 828-3307

www.dfr.vermont.gov

Money Transmitter License #100-062 (PDF 97kB)

Virginia

Bureau of Financial Institutions
1300 East Main Street, Suite 800
P.O. Box 640
Richmond, VA 23218-0640
(800) 552-7945 (VA residents only)
(804) 371-9657 (out-of-state residents)

www.scc.virginia.gov/bfi

Money Transmitter License #MO-261 (PDF 46kB)

Washington

Washington Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
(877) 746-4334

www.dfi.wa.gov

Money Transmitter License #550-MT-70494 (PDF 217kB)

West Virginia

West Virginia Division of Banking
900 Pennsylvania Avenue,  Suite 306
Charleston, WV 25302
(304) 558-2294

www.dfi.wv.gov

Money Transmitter License (PDF 1.23MB)

Wyoming

Wyoming Department of Audit
Division of Banking
Herschler Building, 3rd Floor East
122 West 25th Street
Cheyenne, WY 82002
(307) 777-7797

www.wyomingbankingdivision.wyo.gov

Money Transmitter License #MT-7192 (PDF 193kB)

Additional Information

Alaska

If you have complaints or other concerns in relation to the money services provided by OFX, you may contact the Alaska Department of Commerce, Community and Economic Development, Division of Banking and Securities at (907) 269-4594 or by mail at: 550 West Seventh Avenue, Suite 1850, Anchorage, AK 99507.

California

If you have complaints with respect to any aspect of the money transmission activities conducted by OFX, you may contact the California Department of Business Oversight at 1-(866) 275-2677, or by email at consumer.complaint@dbo.ca.gov, or by mail at Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.

Colorado

Entities other than FDIC-insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.

If you have a question about or problem with your transaction - the money you sent:

You must contact OFX. The Division of Banking does not have access to that information.

If you have are a Colorado Resident and have a complaint about OFX, the money transmitter - the company that sent your money: 

All complaints must be in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Website: www.dora.colorado.gov/dob 

Florida

USForex Inc. d/b/a OFX is a licensed money transmitter under Chapter 560, Florida Statutes. For suspected violations of Chapter 560, Florida Statutes, call OFX at (888) 288-7354 or contact the Florida Office of Financial Regulation, 200 East Gaines Street, Tallahassee, FL 32399-0376, (800) 848-3792

Illinois

If you are an Illinois resident and have a complaint or other concerns regarding the money transmission services offered by OFX, you may contact the Illinois Department of Financial Regulation at 1-888-473-4858 or by mail at 320 W. Washington, 3rd Floor, Springfield, IL 62786.

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept questions or complaints from Maryland residents regarding USForex Inc. d/b/a OFX at: Commissioner of Financial Regulation, Attention Complaint Unit, 500 North Calvert Street, Room 402, Baltimore, Maryland 21202, toll-free telephone number: 1-888-784-0134.

Minnesota

If you are a resident of Minnesota you may voluntary disqualify yourself from sending or receiving money transfers through OFX by contacting compliance@usforex.com. All voluntary disqualifications expire within one year from the date of the request, unless you specify that the request remain in effect for a longer period. You may terminate the disqualification at any time by providing written notice to OFX at compliance@ofx.com. Individuals who request disqualification are subject to inclusion on Minnesota’s “No Transmit List” and as such OFX may be obligated to provide your identifying information to the Minnesota Department of Commerce. For more information on Minnesota’s “No Transmit List,” please see Minne. Stat. 53B.27, subd 3.

New York

USForex Inc. d/b/a OFX is regulated and licensed by the New York State Department of Financial services to transact the business of receiving money for transmission within this country and abroad. New York consumers can direct unresolved complaints to the Consumer Assistance Unit, NYS Department of Financial Services, One Commerce Plaza, Albany NY 12257, ph (800) 342-3736, website www.dfs.ny.gov/consumer/fileacomplaint.htm

Texas

If you have a complaint about our services, first contact OFX customer support at 1-888-288-7354. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking at 2601 North Lamar Blvd, Austin, TX 78705, 1-877-276-5554 (toll-free), www.dob.texas.gov

Washington

Right to Refund—The following applies only to Transactions that are submitted by Senders in the State of Washington: You, the customer, are entitled to a refund of all monies received for transmittal within ten (10) days of receipt of a written request for refund unless any of the following occurs:

(i) The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund;

(ii) Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to the receipt of a written request for a refund;

(iii) OFX has reason to believe that the a crime has occurred, is occurring, or may potentially occur as a result of transmitting money as requested by the customer or refunding the money as requested by the customer; or

(iv) OFX is otherwise barred by law from making a refund.