What’s my Client Reference number for?
When you transfer your funds to us via a bank transfer, you need to include your Client Reference number so we can tell who the money has come from. This number will be included in the confirmation e-mail sent to you after your lock-in your transfer.
You can also find it by logging in online and going to the “Our Account Details” tab and selecting an available currency. Your unique Client Reference number will be next to “Reference” on the last line of every bank account.
We've made it easy and this number is unique to you for all your transfers and every currency. Once you save the details on your online banking, it is the same every time.
More General & Other FAQs
- How do I add a new currency to my profile?
- How do I update my personal details?
- How long is a live exchange rate valid for?
- I’ve forgotten my username or password – what should I do?
- What are the main benefits of the new website?
- What is a forward contract?
- What is a routing number?
- What are SEPA Transfers?
- What are Spot Transfers?
- What is an IBAN?
- What Is NEFT?
- What Is BSC?
- What is CHIPS?
- How Do I Find My ACH Routing Number?
- What is IFSC?
- What is NCC?
- What is the OFX customer rate?
- What’s my Client Reference number for?