Legal
Find a list of our legal policies and related documentation below.
Regulation
OFX Singapore Pte. Limited (UEN: 201317103N) (trading as OFX) (“OFX”) is licensed as a Payment Service Provider issued by the Monetary Authority of Singapore (“MAS”) to operate as a Major Payment Institution to conduct the following payment services: Cross-border Money Transfer Service; Domestic Money Transfer Service; E-money Issuance Service; and Account Issuance Service (licence no. PS20200277). Please note that this does not mean you will be able to recover all the money you paid to OFX if OFX’s business fails.
Payment services are regulated in Singapore by the MAS. You should not deal with a Payment Service Provider that cannot demonstrate they are fully regulated. You can visit the MAS website to learn more about the regulatory environment in Singapore and what it means for your protection and consumer rights.
OFX Singapore Business Platform
The following agreements apply to OFX business Clients who access services on our upgraded OFX Business platform on or after 14 July 2026 and those existing business Clients who have been upgraded to this OFX Business platform from the date of our email notice.
Currently this won’t include existing business Customers using our OFX FX Platform. For existing business Customers, see our OFX FX Platform Terms below.
| OFX Services, including Currency Conversions and Payments | OFX General Terms and Conditions (Business) |
| Subscription Plans such as the OFX Standard, OFX Full Suite and OFX Custom plan | OFX Subscription Agreement |
| OFX Cards | OFX Card Agreement (Business) |
| Fee Schedule | Fee Schedule |
| OFX Business Mobile App | OFX Business Mobile App Terms |
| Adding an OFX Card to your digital wallet on your mobile device* | Apple Pay Terms and Conditions Google Pay Terms and Conditions |
| Using artificial intelligence features and/or beta programs | AI and Beta Terms of Use |
*Apple Pay and Google Pay are coming soon
OFX Advisors
The Advisor Terms and Conditions apply to those Advisors who have been added to act on behalf of a Client’s OFX Business Account.
OFX FX Platform
The OFX Terms and Conditions Master Agreement apply to our existing business Clients who:
- have been referred to OFX through a referral or enterprise partner before 14 July 2026; or
- are an online merchant or business accessing our Global Currency Account (“GCA“).
In addition to the OFX Terms and Conditions Master Agreement, the following agreements apply to:
| Business Customers accessing and using our GCA Services | Global Currency Account Terms of Service |
| Business Customers who use the OFX mobile app | OFX Money Transfer APP EULA |
Referral Partner
The Referral Partner Agreement applies to those OFX Affiliates who refer Clients to OFX on or after 14 July 2026. If you are an existing OFX Affiliate (before 14 July 2026) and you want a copy of your existing Affiliate Program Terms and Conditions, you can contact us at partnersuccess@ofx.com.
Recipient Account Customers
The Recipient Terms and Conditions apply to our Customers who use our Recipient Account Services to receive payments from an OFX Authorised Partner.
Personal
The OFX Terms and Conditions Master Agreement apply to personal, consumer Customers.
In addition to the OFX Terms and Conditions Master Agreement, the OFX Money Transfer APP EULA applies to personal, consumer Customers who use the OFX mobile app.
Legal Policies & Statements
A range of Statements and Policies are available on the Corporate governance page of our website. We have also outlined our commitment to our legal obligations in our Money Laundering Statement.
Our Complaints Policy outlines how we manage complaints.
Privacy and Data
Biometric Information and Retention Schedule