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What should I do if my debit card payment results in an unknown error?
Please call us immediately and one of our expert team members will provide further assistance, we can advise if the payment was successful and offer an alternate payment method.
More General & Other FAQs
- How do I add a new currency to my profile?
- How do I update my personal details?
- How long is a live exchange rate valid for?
- How Do I Find My ACH Routing Number?
- I’ve forgotten my username or password – what should I do?
- What is a forward contract?
- What is a routing number?
- What are SEPA Transfers?
- What are Spot Rates?
- What is an IBAN?
- What Is NEFT?
- What is BSC?
- What is CHIPS?
- What is IFSC?
- What is NCC?
- What’s my Client Reference number for?
- What should I do if my debit card payment results in an unknown error?
- What is the OFX Customer Rate?
- What is the market rate or interbank rate?
