My mobile number has changed or OFX doesn’t have my mobile number, so how can I receive the SMS verification code? What should I do?

If you are unable to receive an SMS text message or need to update your details simply click on ‘Need Help? 'Contact Us’ and give us a call 24/7.

Our customer service team can help update your mobile number over the phone, so you can start receiving the verification code.

To ensure that you can always access your account online, we strongly encourage that you keep the mobile number on your OFX account up-to-date from the ‘Profile & Settings’ section on the website.

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

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