I received an SMS text message but I was not trying to access my account. What do I do?

FAQs
I received an SMS text message but I was not trying to access my account. What do I do?

I received an SMS text message but I was not trying to access my account. What do I do?

If you receive a verification code but were not trying to log in to your OFX account, please report it immediately by calling us at:

+65 6817 8747 (Personal account helpline)
+65 6817 8748 (Business account helpline)

In case you are overseas, you can call our international phone numbers.

General & Other

VIEW ALL FAQS

Can't find what you're looking for?

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

Thank you for your enquiry!

Oops! Something went wrong. Please try again.

Name

Required

Customer type

Personal
Business

Email

Required
Not valid

Primary contact number

The primary contact number is not valid

Topic

Question

Required

OFX Singapore Pte. Limited (UEN: 201317103N) and its related entities make no recommendations as to the merits of any financial product referred to in the website, email or its related websites. OFX is regulated in Singapore by the Monetary Authority of Singapore under the Payment Services Act (Licence no. PS20200277). Read read our Privacy Policy.

NOTICE TO CUSTOMERS: OFX is licensed by the Monetary Authority of Singapore to carry out cross-border money transfer services and is an exempt payment service provider in relation to e-money and account issuance services. Please note that this does not mean you will be able to recover all the money you paid to OFX if OFX’s business fails.