I received an SMS text message but I was not trying to access my account. What do I do?
If you receive a verification code but were not trying to log in to your OFX account, please report it immediately by calling us at:
- +65 6817 8747 (Personal account helpline)
- +65 6817 8748 (Business account helpline)
In case you are overseas, you can call our international phone numbers.
General & Other
- Do you accept part payments?
- How do I add a new currency to my profile?
- How do I update my personal details?
- How long is a live exchange rate valid for?
- How Do I Find My ACH Routing Number?
- I’ve forgotten my username or password – what should I do?
- What is a forward contract?
- What is a routing number?
- What are SEPA Transfers?
- What are Spot Rates?
- What is an IBAN?
- What Is NEFT?
- What is BSC?
- What is CHIPS?
- What is IFSC?
- What is NCC?
- What’s my Client Reference number for?
- What should I do if my debit card payment results in an unknown error?
- What is the OFX Customer Rate?
- What is the market rate or interbank rate?