I received an SMS text message but I was not trying to access my account. What do I do?

OFX uses cookies to create the most secure and effective website possible for our customers. Read our Privacy Policy.

FAQs
I received an SMS text message but I was not trying to access my account. What do I do?

I received an SMS text message but I was not trying to access my account. What do I do?

If you receive a verification code but were not trying to log in to your OFX account, please report it immediately by calling us at:

+65 6817 8747 (Personal account helpline)
+65 6817 8748 (Business account helpline)

In case you are overseas, you can call our international phone numbers.

More General & Other FAQs

VIEW ALL FAQS

Can't find what you're looking for?

If you have any questions that aren't answered in our FAQs, feel free to ask us here.

Thank you for your enquiry!

Oops! Something went wrong. Please try again.

Name

Required

Customer type

Personal
Business

Email

Required
Not valid

Primary contact number

The primary contact number is not valid

Topic

Question

Required

OFX Singapore Pte. Limited (UEN: 201317103N) and its related entities make no recommendations as to the merits of any financial product referred to in the website, email or its related websites. OFX is regulated in Singapore by the Monetary Authority of Singapore under the Payment Services Act (Licence no. PS20200277). Read our Privacy Policy.

NOTICE TO CUSTOMERS (issued pursuant to s30 of the MCRBA): OFX is licensed under the Money-changing and Remittance Businesses Act (Cap. 187) to carry out remittance business. Please note that such licensing does NOT guarantee the performance of the remittance licensee and customers take the risk of any loss suffered from the remittance.

^ Offer ends 31st March 2020. Limited time offer is only available to you as you’re already a registered customer of OFX (excluding Global Currency Account and UKForex Customers) and valid for your first Transaction only made by 31 March 2020. Offer applies only to Spot Contracts. Standard OFX fees applies to all Transactions (if applicable). Third party and intermediary fees may also apply. 40% discount is automatically applied to OFX Customer Rate [LF3] for your first Transaction made by 31 March 2020. Other exclusions may apply. The terms of your applicable OFX Customer Agreement will apply to all Transactions, and capitalised terms have the same meaning as per your applicable Customer Agreement.