Why Havent My Funds Arrived Yet

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My transfer is complete, however the funds haven’t arrived. Why not

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OFX Singapore Pte. Limited (UEN: 201317103N) and its related entities make no recommendations as to the merits of any financial product referred to in the website, email or its related websites. OFX is regulated in Singapore by the Monetary Authority of Singapore under the Payment Services Act (Licence no. PS20200277). Read read our Privacy Policy.

NOTICE TO CUSTOMERS: OFX is licensed by the Monetary Authority of Singapore to carry out cross-border money transfer services and is an exempt payment service provider in relation to e-money and account issuance services. Please note that this does not mean you will be able to recover all the money you paid to OFX if OFX’s business fails.

^ Offer ends 31st March 2020. Limited time offer is only available to valid for new Customer registrations made from 19 February 2020 and 31 March 2020 with first Transaction made by 31 March 2020. Offer applies only to Spot Contracts. Standard OFX fees applies to all Transactions (if applicable). Third party and intermediary fees may also apply. 40% discount is automatically applied to OFX Customer Rate for your first Transaction where you register with us by 31 March 2020. Offer is only available to customers who register for an OFX account online. Other exclusions may apply. The terms of your applicable Hong Kong or Singaporean Customer Agreement will apply to all Transactions, and capitalised terms have the same meaning as per the Customer Agreement.