A New Us, Thanks To You
You might remember that at the end of last year we made a New Year’s resolution. Taking our experience and expertise as one of the world’s foremost foreign exchange services, we stepped into 2016 as the new and improved OFX.
Along with our new brand name we introduced our new website, making sending money abroad even easier, whether on a computer, tablet, or smartphone.
We want to provide a service where you’re in charge, because it’s your money, after all. With our new website, we’ve put you firmly the driving seat: you can make more online money transfers and deals without having to call customer service.
For financial tips and ideas, as well as news about OFX, we’ve added a new blog to the website. If you’re looking for information about money transfers or any of our services, check out our helpful FAQs.
We want to make sure that our website is right for you. That’s why all the improvements and changes we’ve made to our website have come from research powered by you.
In our focus groups you told us you wanted more information about your transfers, so our updated currency converter now shows the real-time market rate, just how much you’ll save, and how long the transfer will take.
We’ve spruced up the layout of our website, too. All the tools you need are right at your fingertips, including FAQs, market news, rate alerts and lots more. The new website is also mobile-friendly, so you can stay on top of your finances no matter where you are or what you’re doing.
At OFX customer feedback is always very important to us, as it helps us shape our service and our website. We have received a lot of feedback about the recent changes – including some queries about our market news section. Rest assured, we’ll find the best way to provide all the information our customers need.
We take improvement and development seriously, because we know our services mean a lot to our customers. The more feedback we get, the harder we will work to make sure our site is the best it can be.