Our phone lines are experiencing higher than usual wait times
We are currently receiving a higher than usual number of enquiries, resulting in wait times of over 10 minutes. Our digital platforms are available 24/7 (click here to log in), or if you need to speak to us we thank you for your patience.
Our Contact Details
24/7 Phone Numbers
Personal
(+852) 3008 5721
Business
(+852) 2777 7147
Office Address
29F, Bonham Circus
40-44 Bonham Strand,
Sheung Wan, Hong Kong
International Contact Details and Addresses
Asia Pacific (APAC)
Australia
Level 19, 60 Margaret St
Sydney NSW 2000 Australia
Postal Address
OzForex Limited
Locked Bag 1800
Royal Exchange
Sydney NSW 2000
Australia
Personal: 1300 300 424 (Local call)
+61 2 8667 8090 (International)
Business: 1300 300 524 (Local call)
+61 2 8667 8091 (International)
Fax: +61 2 8667 8080
New Zealand
NZForex Limited
Level 33, ANZ Centre
23-29 Albert Street
Auckland
New Zealand
Personal: 0800 161 868 (Free call)
Business: 0800 161 898 (Free call)
Fax: +61 2 8667 8080
Hong Kong
29F, Bonham Circus
40-44 Bonham Strand,
Sheung Wan, Hong Kong
Personal: (+852) 3008 5721
Business: (+852) 2777 7147
Singapore
6A Shenton Way
#04-02 to #04-08 OUE Downtown Gallery
Singapore, 068815
Personal: +65 6817 8747
Business: +65 6817 8748
North America
United States
OFX
49 Stevenson Street
13th Floor
San Francisco, CA
94105 USA
Personal: 1-888-288-7354 (Local call)
+1-415-449-1379 (International)
Business: 1-888-966-6888 (Local call)
+1-415-449-1375 (International)
Fax: +1-415-364-6681
Canada
Suite 1002
145 King Street,
Toronto,
ON M5H 1J8,
Canada
Personal: +1 800 680 0750 (Free call)
Business: +1 855 680 0745 (Free call)
Fax: +1 416 649 8580
Europe
United Kingdom
4th Floor
The White Chapel Building
10 Whitechapel High St, London
E1 8QS
Personal: +44 207 614 4194
Business: +44 207 614 4195
Email: customer.service@ofx.com
Ireland
1-800-948-364
Germany
0800-181-7242
Spain
900-838628
France
0805-080584