21 January 2019
©UKForex Limited (trading as “OFX”) is: registered in England and Wales (Company No. 04631395). Our registered office is at 4th Floor, The White Chapel Building, 10 Whitechapel High St, London E1 8QS. We are authorised by the Financial Conduct Authority as an Electronic Money Institution (Firm Ref. No. 902028).
We use “cookies” on our website to help analyse web page flow, customise our service, content and advertising, measure promotional effectiveness, enhance your user experience, and promote trust and safety.
What are cookies?
Cookies are small text files that are placed on an internet user's computer memory. The information the cookie contains is set by a website's server and helps the website to recognise your device the next time you visit.
Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Without cookies, a website would not be able to keep track of what you did before and would treat you like a new visitor every time you browse to a different page.
It is important to note that cookies are not dangerous. They are one of the most basic web technologies and are used by most websites.
Types of cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent cookies are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.
First and third party cookies
Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie. An example is Google Analytics.
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here: https://www.facebook.com/about/privacy/ and http://twitter.com/privacy
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please remember that disabling Cookies may prevent you from using the full range of services available on the website. For further details please consult www.aboutcookies.org.
Which cookies does OFX use?
In order to gain the best possible experience when on the OFX website, we recommend that you enable cookies in your web browser.
'Strictly Necessary' – OFX has a set of cookies which are critical to the functionality of the site. For example, if you removed these cookies then you would not be able to book a deal or perform other core tasks on our site.
'Functional' – OFX uses a set of cookies to help us track the users on the site and helps us understand how customers are using our site. These cookies are only used to help improve our site experience. We drop these on their first visit to the page and then use them to track the user through the site, where they go, where they drop off etc.
The information below shows the main cookies we use and gives a brief explanation of what each cookie does:
|Cookie Name||Cookie Purpose||Type of Cookie||Cookie Expiration|
|__utma||Set by Google Analytics to help identify a visitor as unique.||Functional||Expires in 730 days|
|__utmb||Set by Google Analytics to track your current session on our website.||Functional||Expires within a day|
|__utmc||Set by Google Analytics – not currently in use any more. Historically this cookie used to be used with __utmb to check whether or not to establish a new session for that visitor - whether they were a new visitor or not.||Functional||End of the session|
|__utmz||Set by Google Analytics to store the type of referral for each visitor, such as a direct visitor, referring hyperlink or a website search.||Functional||Expires in 182 days|
|Conversion||Used to measure the effectiveness of online marketing campaigns. This is then used to try and ensure we only send you information which is relevant to you.||Functional||60 days|
|CID||Stores the marketing campaign ID that is specified in the URL of the campaign landing page.||Functional||60 days|
|CREFERRER_URL||Stores the URL from which the marketing campaign is referred from.||Functional||60 days|
|CREFERRER_DOMAIN||Stores the domain name of the URL stored in CREFERRER_URL cookie.||Functional||60 days|
|PARTNER||Stores the partner ID from which the user is coming from.||Functional||365 days|
|ASP.NET_SessionId||Stores information about the authorisation and the session while a client is logged into our system.||Strictly Necessary|
|.ASPXAUTH||Stores information about the authorisation and the session while a client is logged into our system.||Strictly Necessary|
|FXS_MyFxDashboard||Stores the currency pairs selected by the user.||Functional||365 days|
|_qevents||Set through our site by our advertising partners||Targeting|
How do you opt out of all cookies?
You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:
Find out which internet browser you use
1. On a PC: click on 'Help' at the top of your browser window and select 'About'
2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)
Opting out of cookies in Internet Explorer
1. Choose 'Tools'
2. Click on 'Internet Options'
3. Click the 'Privacy' tab
4. Move the slider to choose your settings
5. For more detailed privacy settings click on 'Advanced'
Opting out of cookies in Safari
1. Choose 'Preferences' from Safari menu
2. Select 'Security'
3. Cookie settings are shown
4. Choose your settings
Opting out of cookies in Google Chrome
As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.
1. Click on the 'Tools' menu
2. Select 'Options'
3. Click the 'Under the Bonnet' tab
4. Find the 'Privacy' section
5. Click 'Content settings'
6. Click the 'Cookie settings' tab and choose your settings
Opting out of cookies in Mozilla Firefox
You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.
1. Click on 'Menu', then 'Options'
2. Select 'Privacy'
3. Select 'Cookies'
4. Choose your settings
Opting out of cookies in AOL
1. From the AOL toolbar, select 'Settings'
2. Select 'Internet Options'
3. Select 'Use your Internet Explorer Settings to set advanced browser options'
4. Select the 'Privacy' tab
5. Select 'Advanced'
6. Deselect override automatic cookie handling button
7. Choose your settings
Opting out of Flash Cookies
If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this. If you use Mozilla Firefox to browse the internet, you can use an add-on to find and delete Flash Cookies.
Opting out of Targeting Cookies
If you do not wish be tracked by those third party cookies, you can opt out by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
If you do not wish to be tracked by Google read here.
If you do not wish to be tracked by Quantcast read here.
Use of web beacons
Some of our web pages may contain web beacons which allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are used to track the effectiveness of a particular marketing campaign.