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OFX Cookie Policy

21 January 2019

©UKForex Limited (trading as “OFX”) is: registered in England and Wales (Company No. 04631395). Our registered office is at 4th Floor, The White Chapel Building, 10 Whitechapel High St, London E1 8QS. We are authorised by the Financial Conduct Authority as an Electronic Money Institution (Firm Ref. No. 902028).

We use “cookies” on our website to help analyse web page flow, customise our service, content and advertising, measure promotional effectiveness, enhance your user experience, and promote trust and safety.

What are cookies?

Cookies are small text files that are placed on an internet user's computer memory. The information the cookie contains is set by a website's server and helps the website to recognise your device the next time you visit.

Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Without cookies, a website would not be able to keep track of what you did before and would treat you like a new visitor every time you browse to a different page.

It is important to note that cookies are not dangerous. They are one of the most basic web technologies and are used by most websites.

In this section you will find information on what cookies we use on the website and how to reject or delete those cookies. For additional information you may wish to read our Privacy Policy or visit

Types of cookies

Session cookies

Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.

Persistent cookies

Persistent cookies are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.

First and third party cookies

Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie. An example is Google Analytics.

Sharing with social networks

If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here: and

How we use cookies

We use cookies to remember when you've visited our site before and to gather analytical information on how you use our website, such as which pages you visit. We use this information to help us learn about our users and improve both our website and services.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please remember that disabling Cookies may prevent you from using the full range of services available on the website. For further details please consult

Which cookies does OFX use?

In order to gain the best possible experience when on the OFX website, we recommend that you enable cookies in your web browser.

We use cookies in the following way:

'Strictly Necessary' – OFX has a set of cookies which are critical to the functionality of the site. For example, if you removed these cookies then you would not be able to book a deal or perform other core tasks on our site.

'Functional' – OFX uses a set of cookies to help us track the users on the site and helps us understand how customers are using our site. These cookies are only used to help improve our site experience. We drop these on their first visit to the page and then use them to track the user through the site, where they go, where they drop off etc.

'Targeting cookies' – OFX uses cookies that may be set through our site by our advertising partners. They may be used by those advertising companies to show you relevant adverts on other sites. They do not store any personally identifiable information, but are based on uniquely identifying your browser and internet device. Please find instructions below on how to disable these cookies in the section’ How do I opt out of all cookies?’.

The information below shows the main cookies we use and gives a brief explanation of what each cookie does: 


Cookie Name Cookie Purpose Type of Cookie Cookie Expiration
__utma Set by Google Analytics to help identify a visitor as unique. Functional Expires in 730 days
__utmb Set by Google Analytics to track your current session on our website. Functional Expires within a day
__utmc Set by Google Analytics – not currently in use any more. Historically this cookie used to be used with __utmb to check whether or not to establish a new session for that visitor - whether they were a new visitor or not. Functional End of the session
__utmz Set by Google Analytics to store the type of referral for each visitor, such as a direct visitor, referring hyperlink or a website search. Functional Expires in 182 days
Conversion Used to measure the effectiveness of online marketing campaigns. This is then used to try and ensure we only send you information which is relevant to you. Functional 60 days
CID Stores the marketing campaign ID that is specified in the URL of the campaign landing page. Functional 60 days
CREFERRER_URL Stores the URL from which the marketing campaign is referred from. Functional 60 days
CREFERRER_DOMAIN Stores the domain name of the URL stored in CREFERRER_URL cookie. Functional 60 days
PARTNER Stores the partner ID from which the user is coming from. Functional 365 days
ASP.NET_SessionId Stores information about the authorisation and the session while a client is logged into our system. Strictly Necessary
.ASPXAUTH Stores information about the authorisation and the session while a client is logged into our system. Strictly Necessary
FXS_MyFxDashboard Stores the currency pairs selected by the user. Functional 365 days
_qevents Set through our site by our advertising partners Targeting

How do you opt out of all cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

1. On a PC: click on 'Help' at the top of your browser window and select 'About'

2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

1. Choose 'Tools'

2. Click on 'Internet Options'

3. Click the 'Privacy' tab

4. Move the slider to choose your settings

5. For more detailed privacy settings click on 'Advanced'

Opting out of cookies in Safari

1. Choose 'Preferences' from Safari menu

2. Select 'Security'

3. Cookie settings are shown

4. Choose your settings

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

1. Click on the 'Tools' menu

2. Select 'Options'

3. Click the 'Under the Bonnet' tab

4. Find the 'Privacy' section

5. Click 'Content settings'

6. Click the 'Cookie settings' tab and choose your settings

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

1. Click on 'Menu', then 'Options'

2. Select 'Privacy'

3. Select 'Cookies'

4. Choose your settings

Opting out of cookies in AOL

1. From the AOL toolbar, select 'Settings'

2. Select 'Internet Options'

3. Select 'Use your Internet Explorer Settings to set advanced browser options'

4. Select the 'Privacy' tab

5. Select 'Advanced'

6. Deselect override automatic cookie handling button

7. Choose your settings

Opting out of Flash Cookies

If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this. If you use Mozilla Firefox to browse the internet, you can use an add-on to find and delete Flash Cookies.

Opting out of Targeting Cookies

If you do not wish be tracked by those third party cookies, you can opt out by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
If you do not wish to be tracked by Google read here.
If you do not wish to be tracked by Quantcast read here.

Use of web beacons

Some of our web pages may contain web beacons which allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are used to track the effectiveness of a particular marketing campaign.