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Why are my recipient details not being accepted?
Most bank account numbers, SWIFT/BIC codes, IBAN’s or branch numbers will have a certain format or fixed number of characters needed. Our system knows this, therefore if something is not correct, it will let you know.
Please always double check everything is correct and ensure there are no spaces, dots, dashes in front or throughout the numbers.
Your Recipients
- What recipient information does OFX require?
- When do I need to enter my recipient details?
- Why are my recipient details not being accepted?
- How do I add a recipient or edit their details?
- What should I do if I didn’t add my recipient’s reference to my transfer?
- Why can’t I see the recipient I just added online to make a transfer to?
