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Making A Transfer

Can I transfer money to OFX by Debit Card

No (sorry!). To ensure each transfer with us is as fast and secure as possible, we don’t accept transfers made to us via cash or cheque.

We do have a list of convenient and safe payment options including BPAY, Electronic Funds Transfer and Direct Debit. A full list of these methods will be sent to you via e-mail as soon as you lock-in your transfer.


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Can I Transfer Money From Another Country To The UK With OFX

Absolutely! We can transfer funds from several countries to Australia.

There are a few exceptions as we can’t accept transfers from some countries, but if you have any doubts please contact one of our helpful OFX transfer experts.

Please note we currently are unable to make transfers to the following countries: Afghanistan, Belarus, Burma, Democratic Republic of Congo, Republic of Congo, Cote d'Ivoire, Cuba, Iran, Iraq, North Korea, Lebanon, Liberia, Libya, Rwanda, Sierra Leone, Somalia, Sudan, Syria and Zimbabwe.


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What Should I Do After Ive Locked In My Transfer And Sent My Funds

Relax, because when you OFX it you can rest assured knowing your money is in safe hands.

After we’ve received your funds, we’ll complete the transfer and email you confirmation that the funds have been deposited into your recipient’s account.

Simple, swift and secure.


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What is the maximum amount of money you can transfer overseas?

OFX can accept transfers of as little as USD $150, giving you even more flexibility when it comes to making global transfers.



 

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What is the Market Rate?

The market rate, also known as the “interbank rate” or the “mid-market rate,” is used primarily by consumers for informational purposes or as a benchmark. It is essentially a ‘wholesale’ rate that is available only to large financial institutions or those who purchase large volumes of currency. Generally, consumers wishing to exchange currency will not be offered the market rate, but instead will be provided with a ‘retail’ rate. Similar to the sale of goods and services, the retail rate typically is the market rate plus a mark-up added by the provider. 

If you book a transfer with OFX, your exchange rate will not be equal to the current market rate. We do, however, encourage our customers to check market rates when considering a currency exchange transfer. Understanding the current market rate will help you determine if you are receiving a competitive rate. View the live market rates to see what rate we can offer you on a currency exchange transfer with OFX, please log in to your OFX account. If you do not have an OFX account, register now.


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What Is a Bank Routing Number, and When Is It Used?

Can’t remember your username or password?

It’s ok. There are ways to retrieve it – simply click “Login” on our homepage and under the blue login button click “Forgotten your username or password?”.


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What Do I Need to Make an International Bank Transfer?

To make an international bank transfer:

  1. Collect your banking details and those of your recipient.

  2. Create an account with OFX

  3. Log in to our secure platform or contact us 24/7 for support.

  4. Finalise your transfer and track it with the OFX mobile app.

 

Send money internationally and keep more of your cash

 

Banks charge hefty margins on the exchange rate in addition to large fees for sending money overseas. OFX lets you keep more control of your money while saving you a bundle.

 

  1. Fill out the simple transfer form to let us know how much you need to send, and what currency you need us to convert your money into.

  2. We’ll guide you through all of the banking details that you need to provide, such as your recipient’s name, account number, and SWIFT or BSC code, depending upon your recipient’s location.

  3. OFX accepts transfers from your bank account.

  4. Most transfers to major destinations will usually be completed within 1-2 business days, and you can track it with our handy mobile app.

Choose your preferred transfer method

After you create your account with OFX, you can choose to make a single transfer, or you could set up recurring transfers, so your international payments always arrive on time.

You also have the option of setting up a Forward Contract so you can lock in a great exchange rate for up to 12 months, even if you aren’t ready to transfer your money today. Or you could set up a Limit Order to be notified once your preferred exchange rate has been triggered, so you don’t miss out.  

 

Making an international bank transfer is easier and cheaper with OFX. Get the savings and service you deserve.


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Ive Registered When Can I Make A Transfer

After you’ve registered and we’ve verified your identity, you can begin transferring online.

If this is your first transfer, one of our team members will call you to confirm your transfer. Our global team is on hand if you ever need help making a transfer, otherwise you can complete your own transfers online.

We'll also send you an email and/or SMS to keep you updated on the status of your transfer, or you can track your transfer via our mobile app.


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I Forgot To Add My Client Reference Number To My Bank Transfer

Don’t panic – simply log into your OFX account the next business day and see if your transfer has been marked as Fund Received (sometimes we can still match the payment).

If not, please contact one of our team members and they will locate your payment.


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How Should I Transfer USD To OFX From A Us Bank Account

A domestic wire transfer from your US bank account to ours or an ACH Direct Payment (direct debit) are our preferred methods to ensure secure transfers. The ACH Direct Payment Authorisation is fee free, though transfers take an extra 2-3 business days to clear.

If you’d like to setup an ACH Direct Payment instead, please contact one of our helpful team members.


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How Do I Transfer My Funds To OFX

In order for us to complete your transfer, you will need to make a payment to us first. But it’s easy, and all online.

Simply login to your everyday bank account and make a domestic transfer to ours, with your Client Reference number and we’ll complete your transfer. (The Client Reference number is in the e-mail confirmation you get after locking in a transfer).

Most of our customers transfer their funds to us via an Electronic Funds Transfer (which is offered by most banks worldwide).

In Australia the majority of our customers BPAY their funds to us.

If you’re a corporate customer, we can arrange to debit funds directly from your designated account to make the process even easier.

A full list of payment options is sent via e-mail after you’ve locked-in your transfer.

Please note, we don’t accept or send cash or cheques for transfers.


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How do I make a transfer with OFX without a rate?

With OFX, Personal and Business customers globally can lock in a transfer without a rate. This is a great feature if you’re anticipating the arrival of funds. There is also no obligation for the transfer to go ahead once you’ve selected this transfer type. 

Once the funds have been received by OFX, you can advise us if you would like the funds transferred on the day that OFX receives them, or you can select to monitor the rate yourself and convert it online at a later date.

This transfer type can be easily made online 24/7 and is available for these selected currencies only:

AED United Arab Emirates Dirham
AUD Australian Dollar
CAD Canadian Dollar
CHF Swiss Franc
DKK Danish Kroner
EUR Euro
GBP Pound Sterling
HKD Hong Kong Dollar
JPY Japanese Yen
MXN Mexican Peso
NOK Norwegian Kroner
NZD New Zealand Dollar
PLN Polish Zloty
SEK Swedish Kroner
SGD Singapore Dollar
USD US Dollar


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How do I make a personal transfer with OFX?

  1. Login to your OFX account
  2. Your home page will display two options; to “Create a new recipient” or ‘Transfer now” 
  3. Select the “Create a new recipient” tab. (If you have already added your recipient, skip to step 5.) 
  4. A pop up will open asking for the bank details of your recipient. - More information on how to do that here.
  5. When you’re finished click save and you'll be taken back to the main screen. Select “Transfer now”. Chose the currency you need to send from and to. Then enter in the value you need to send.  This value can be what you need the recipient to receive or what you need to send, we can calculate it either way!
  6. If you are happy with the rate and the banking details you entered for your recipient you can click to confirm. By doing so you are accepting the rate and finalising the transfer with OFX
  7. We’ll send you through a confirmation via email with all the details of your transfer including our bank details.
  8. We’ll keep you up to date each step of the way with email or SMS!

Interested in one of our other products or transfer types? Call one of our client managers to discuss, we’re here 24/7 - Contact us 


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How Do I Make A Transfer

It’s easy to OFX your money transfer in 3 simple steps.

  1. Register, get verified and login.
  2. Enter your recipient’s bank account details and lock-in your transfer.
  3. Simply send your funds to us and we’ll do the rest!

Our global network of bank accounts ensures that your funds are converted and delivered to your recipient quickly and securely.

https://www.youtube.com/watch?v=qHndpeWdmYE

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How do I make a business transfer with OFX?

  1. Login to your OFX account
  2. The page will open on the “Deal Dashboard” 
  3. Select the “Recipient” tab, then “Add New Recipient”. Fill out the form with the banking details provided by your recipient. 
  4. Once this recipient has been successfully saved return to the “Deal Dashboard” and select “New quote”
  5. Enter in the two currencies you wish to transfer between and the value you need to transfer. This can be the sell value (what you are sending OFX) or the buy value (what the recipient needs to receive. Select “Get Quote”. You will be issued a rate on the left under “Quote Details”. If you wish to proceed with the transfer select “Continue”
  6. Next select the recipient that was previously added. It will be in a drop-down list. Then add any reference that is required to be shown with the payment. Remember when the recipient receives the funds it will show as OFX so it’s always best to add something.
  7. If all the details are correct and you are satisfied with the information you have provided select “Finalise Transfer”. By doing so the rate is locked in and binding for you.
  8. We’ll send you through a confirmation via email with all the details of your transfer including our bank details.
  9. We’ll keep you up to date each step of the way with email or SMS!

Interested in one of our other products or transfer types? Call one of our client managers to discuss, we’re here 24/7 - Contact us 


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How do I add a new recipient?

Adding details for a foreign bank account can be confusing at first. Follow our simple guide below. 

  1. Login to your OFX account
  2. Select the “Recipient” tab, then “New Recipient” or “create a new recipient” on the home page.
  3. Choose if you are sending to your own account or someone else’s.
  4. Next you need to tell us what country and currency you need to send. This will determine what type of bank information is required
  5. Enter the name on the account. Avoid using initials where possible.
  6. The next section will ask for the bank account details. Depending where the account is held this can have many names. If in doubt we suggest you go back to the account holder with the titles on the text field OFX has provided and ask for the information.
  7. The next section is for the bank details. Most time this will be automatically filled for you from the previous information you entered.
  8. Lastly, if you are sending to someone else’s bank account, we will need their address. You can also add their email address if you would like them to receive an email advising when payment has been made to their account. 

Remember if you need further assistance we’re here 24/7. Contact us 


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Do You Have A Minimum Transfer Amount

Yes. We’ve recently lowered our minimum transfer amount to AUD 250.00, giving you even more flexibility when it comes to making global transfers.


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Can I Transfer Money To OFX Via Cash Or Cheque

No (sorry!). To ensure each transfer with us is as fast and secure as possible, we don’t accept transfers made to us via cash or cheque.

We do have a list of convenient and safe payment options including BPAY, Electronic Funds Transfer and Direct Debit. A full list of these methods will be sent to you via e-mail as soon as you lock-in your transfer.


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Can I Get A Currency Exchange Quote

You sure can. Please Register or Log In to see our customer rates and available currencies.

You’ll also notice that Debit Card (Personal transfer only).

We’ve got a range of ways to transfer to suit your personal and business needs. So if you need to move your money now, OFX it.


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Can I Cancel My Transfer

If you need to cancel a transfer, or if you are unable to make payment for your transfer, you will need to call us as soon as you can.

Please note that cancelling a transfer may result in a loss you are liable for. If you have any questions about how to make a payment to us, its best to contact us prior to confirming your transfer. Transfers are binding contracts, our specialists buy funds on your behalf so the exchange rate is locked-in for you.


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