Global Executive Team

John (‘Skander’) Malcolm

Managing Director and Chief Executive Officer 

Skander joined OFX in February 2017.

He has more than 30 years’ experience in financial services and healthcare. In financial services, he has particular depth across consumer payments, consumer finance, joint ventures, partnerships, commercial lending and leasing, and digital. He has worked previously for GE (across GE Healthcare and GE Capital), Westpac Banking Corporation, and Household International.

Skander is a leader who targets growth in market share, strong operating discipline, delivering sustainable returns, and building strong teams. His global experience is robust, having lived and worked in Australia & New Zealand, the UK, the US, Turkey, the Middle East, Africa, and Eastern Europe.

He holds a Bachelor of Economics from the University of Sydney and enjoys an active life, contributing to the community via not-for-profit roles, keeping fit, and travelling widely.

Mark Shaw

Chief Operating Officer 

Mark joined OFX in January 2018 as Chief Risk Officer and took on the role of Chief Operating Officer in March 2019. Mark is responsible for the Group’s global operations and risk functions. He has over 16 years’ experience in financial services including a solid track record in senior risk, compliance and regulatory affairs roles, gained at leading Australian and New Zealand banks. 

Prior to OFX, Mark led the Operational Risk & Compliance function for Australia Division at ANZ. He held several other senior roles within ANZ including Head of Compliance in both Australia and New Zealand. Before joining ANZ in 2007, Mark worked at Suncorp managing the group’s governance, policy and regulatory training frameworks, and overseeing compliance and operational risk teams across Australia.

Mark holds Bachelor’s degrees in Computer Science and Law from the University of Queensland and has also completed all three levels of the Chartered Financial Analyst (CFA) program.

Elaine Herlihy

Chief Marketing and Product Officer

Elaine commenced her role as Chief Marketing Officer at OFX in May 2019 and has 20 years’ experience in strategic marketing, brand, communications and sales in FinTech, Banking, Superannuation and Media (B2C and B2B).

Elaine’s previous role was with PayPal Australia where she was the Marketing Director. In this role, Elaine was responsible for driving customer growth and engagement across both the consumer and merchant portfolios and building the PayPal brand in Australia. Prior to joining PayPal, Elaine spent eight years at Westpac Group leading brand and marketing functions across both Westpac Bank and BT Financial Group’s Superannuation business. Prior to that, Elaine worked in a variety of marketing and communications roles over a nine-year period at Reuters in London.

Elaine holds a Bachelor of Commerce from University College Dublin and a Higher Diploma in Marketing Practice from the Smurfit Graduate School of Business in Dublin. Elaine is also an Independent Director of Mine Wealth and Wellbeing Services and the PayPal Giving Fund in Australia.

Yung Ngo

President, Asia Pacific

Yung joined OFX in March 2019 as President, Asia Pacific.

Yung has over 20 years’ financial services experience having held senior management positions at Westpac, St George Bank and GE Capital leading large scale operations across retail banking, home lending and commercial finance. He has extensive experience driving growth across multiple channels including direct to consumer and businesses, business partnerships, third party as well as call centre distribution.
Prior to joining OFX, Yung lead Westpac Premium’s business in NSW, UK and Asia.

Yung holds a Bachelor of Jurisprudence and a Bachelor of Laws from UNSW and is also a graduate of the Australian Institute of Company Directors. He is also a Non-Executive Director of Settlement Services International Limited.

Alfred Nader

President, North America

Alfred Nader joined OFX in September 2019 as President, North America. Alfred has close to 20 years of experience in all aspects of cross-border payments and foreign exchange, having held senior management positions at Western Union and Travelex.

Before joining OFX, Alfred was Regional Vice President for Latin America and the Caribbean for Western Union Business Solutions (WUBS), and was responsible for all WUBS activities in the region. He also served as the Vice President of Corporate Strategy and Development for WUBS and prior to that, held senior roles with Travelex. 

Alfred holds a BBA from The George Washington University and an MBA from MIT’s Sloan School of Management. He resides in the San Francisco Bay area with his wife and three daughters.

Gavin Groll

Chief Risk Officer

Gavin joined OFX in January 2023 as Chief Risk Officer and is responsible for OFX’s Risk and Compliance functions globally. He has over 25 years’ experience in senior management positions across financial services, banking and insurance in Australia and South Africa.

Gavin has deep experience in maturing risk management and culture and is passionate about building capabilities that drive sustainable and robust organisational outcomes. Prior to OFX, Gavin was at Genworth Mortgage Insurance (now Helia) for over 10 years where he held various roles as head of financial and non-financial risk. His experience included responsibility for the management and oversight of their credit portfolio and new business policy setting. He was also responsible for leading various strategic and regulatory programs, working with the Board and executive management team.

Prior to Genworth, Gavin was at Westpac for eight years where he developed the risk advisory function for the retail bank and was the lead risk advisor for the St George/Westpac merger. He has deep experience engaging with regulators, boards and other stakeholders collaboratively and constructively.

Gavin has also worked in risk roles in South Africa at FirstRand Bank and is a qualified lawyer.