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Making A Transfer

When Do I Need To Enter My Recipient Details

It’s best to set this up before you book in your new transfer.  That way, you’ll be ready to go and won’t miss any cut offs or have to go back and forth.

You will not have to do this for every transfer to this recipient. Once entered and saved, they’ll be readily available every time you need to send funds there! Easy.


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When Can I Make A Transfer

We are open 24 hours a day, 7 days a week (even if the foreign exchange market isn’t) so feel free to make a transfer whenever it suits you.

Day or night, the choice is yours.


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My Bank Has Daily Transfer Limits

We understand that in some circumstances you might not be able to make a full payment for your transfer. Your bank may be able to temporarily increase your transfer limits if you speak with them.

So, depending on the circumstances, we’ll accept partial payments for your transfer. But it’s important that you tell us that when you book in the transfer. 

Once we receive the full amount you are transferring, we will then deliver the funds to your recipient bank account.


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Why Havent My Funds Arrived Yet

Funds may bounce back to us if you’ve put incorrect information, so it’s important to double check you have entered all the right details for the recipient.

If sending to a recipient account in your own name, you could also call your destination bank to confirm the account is still open and active. 

If you have any concerns, simply give us a call and we can investigate for you straight away.

 


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What Happens After I Send My Funds To OFX

Sit back and relax! We’ll take care of the rest and update you every step of the way. Don’t forget, you can also track your transfer online. Visit Delivery Times & Tracking for more information.


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Which Money Transfer Option Is Best For Me

We are always happy to discuss your options with you!

Whist we cannot offer personal advice, it all depends on your situation and needs. You may be limited by time constraints whether it be a house settlement or relocation.  Sometimes you may not feel the FX Market and Rates are where you’d expect them to be so if you’re not sure of exactly which product is best for you, feel free to give us a call at 207 614 4194 to discuss further. 


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What Should I Do After Ive Locked In My Transfer And Sent My Funds

Relax, because when you OFX it you can rest assured knowing your money is in safe hands.

After we’ve received your funds, we’ll complete the transfer and email or SMS you with confirmation that the funds have been deposited into your recipient’s account.

Simple, swift and secure.


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What is the Market Rate?

The market rate, also known as the “interbank rate” or the “mid-market rate,” is used primarily by consumers for informational purposes or as a benchmark. It is essentially a ‘wholesale’ rate that is available only to large financial institutions or those who purchase large volumes of currency. Generally, consumers wishing to exchange currency will not be offered the market rate, but instead will be provided with a ‘retail’ rate. Similar to the sale of goods and services, the retail rate typically is the market rate plus a mark-up added by the provider. 

If you book a transfer with OFX, your exchange rate will not be equal to the current market rate. We do, however, encourage our customers to check market rates when considering a currency exchange transfer. Understanding the current market rate will help you determine if you are receiving a competitive rate. View the live market rates to see what rate we can offer you on a currency exchange transfer with OFX, please log in to your OFX account. If you do not have an OFX account, register now.


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What Is a Bank Routing Number, and When Is It Used?

Your routing number is a 9-digit code that will be used to identify where your bank account was opened. It may also be known as an RTN, an ABA routing number, or a routing transit number. As you prepare to send money internationally, one of the numbers that you’ll want to have on hand is your routing number.

Where to Find Your Routing Number

You can find your routing number at the bottom of your checks, as it will be the set of numbers on the left side of your account number. If you have online banking, you can easily find your routing number information on your account’s page. 

 

Because routing numbers don’t need to be kept confidential, a lot of banks will even have them posted on their websites. This makes it a snap to access the routing number you need for wiring money with a simple Google search.

When a Routing Number Is Used

There are several situations in which you’ll be asked for your routing number. For example, if you’re making a payment by phone or online, or if you’re making automatic bill payments, you’ll need to provide your account number and routing number.

 

Also, if you’re processing checks or transferring money internationally, you’ll be asked to provide your routing number, so the banks will know precisely where the money needs to go.

 

Your bank will be able to tell you which routing number to use for the task that you’re hoping to accomplish. Routing numbers on checks might be different from the routing numbers required for performing wire transfers, so it’s a good idea to look them up online in order to avoid processing delays.

 


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What Do I Need to Make an International Bank Transfer?

To make an international bank transfer:

  1. Collect your banking details and those of your recipient.

  2. Create an account with OFX

  3. Log in to our secure platform or contact us 24/7 for support.

  4. Finalise your transfer and track it with the OFX mobile app.

 

Send money internationally and keep more of your cash

 

Banks charge hefty margins on the exchange rate in addition to large fees for sending money overseas. OFX lets you keep more control of your money while saving you a bundle.

 

  1. Fill out the simple transfer form to let us know how much you need to send, and what currency you need us to convert your money into.

  2. We’ll guide you through all of the banking details that you need to provide, such as your recipient’s name, account number, and SWIFT or BSC code, depending upon your recipient’s location.

  3. OFX accepts transfers from your bank account.

  4. Most transfers to major destinations will usually be completed within 1-2 business days, and you can track it with our handy mobile app.

Choose your preferred transfer method

After you create your account with OFX, you can choose to make a single transfer, or you could set up recurring transfers, so your international payments always arrive on time.

You also have the option of setting up a Forward Contract so you can lock in a great exchange rate for up to 12 months, even if you aren’t ready to transfer your money today. Or you could set up a Limit Order to be notified once your preferred exchange rate has been triggered, so you don’t miss out.  

 

Making an international bank transfer is easier and cheaper with OFX. Get the savings and service you deserve.


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Ive Registered When Can I Make A Transfer

After you’ve registered and we’ve verified your identity, you can begin transferring online.

If this is your first transfer, one of our team members will call you to confirm your transfer. Our global team is on hand if you ever need help making a transfer, otherwise you can complete your own transfers online.

We'll also send you an email and/or SMS to keep you updated on the status of your transfer, or you can track your transfer via our mobile app.


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I Forgot To Add My Client Reference Number To My Bank Transfer

Don’t panic – simply log into your OFX account the next business day and see if your transfer has been marked as Fund Received (sometimes we can still match the payment).

If not, please contact one of our team members and they will locate your payment.


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How Should I Transfer USD To OFX From A Us Bank Account

A domestic wire transfer from your US bank account to ours or an ACH Direct Payment (direct debit) are our preferred methods to ensure secure transfers. The ACH Direct Payment Authorisation is fee free, though transfers take an extra 2-3 business days to clear.

If you’d like to setup an ACH Direct Payment instead, please contact one of our helpful team members.


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How Do I Transfer My Funds To OFX

In order for us to complete your transfer, you will need to make a payment to us first. But it’s easy, and all online.

Simply login to your bank account and make a transfer to ours, which in the majority of cases will be a domestic one, with your Client Reference number and we’ll complete your transfer. (The Client Reference number is in the e-mail confirmation you get after locking in a transfer).

Most of our customers transfer their funds to us via an Electronic Funds Transfer (which is offered by most banks worldwide).

In the UK our personal customers can transfer using their Debit Card details.

If you’re a corporate customer, we can arrange to debit funds directly from your designated account to make the process even easier.

A full list of payment options is sent via e-mail after you’ve locked-in your transfer.

Please note, we don’t accept or send cash or cheques for transfers.


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How do I make a business transfer with OFX?

  1. Login to your OFX account
  2. The page will open on the “Deal Dashboard” 
  3. Select the “Recipient” tab, then “Add New Recipient”. Fill out the form with the banking details provided by your recipient. 
  4. Once this recipient has been successfully saved return to the “Deal Dashboard” and select “New quote”
  5. Enter in the two currencies you wish to transfer between and the value you need to transfer. This can be the sell value (what you are sending OFX) or the buy value (what the recipient needs to receive. Select “Get Quote”. You will be issued a rate on the left under “Quote Details”. If you wish to proceed with the transfer select “Continue”
  6. Next select the recipient that was previously added. It will be in a drop-down list. Then add any reference that is required to be shown with the payment. Remember when the recipient receives the funds it will show as OFX so it’s always best to add something.
  7. If all the details are correct and you are satisfied with the information you have provided select “Finalise Transfer”. By doing so the rate is locked in and binding for you.
  8. We’ll send you through a confirmation via email with all the details of your transfer including our bank details.
  9. We’ll keep you up to date each step of the way with email or SMS!

Interested in one of our other products or transfer types? Call one of our client managers to discuss, we’re here 24/7 - Contact us

 


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Do You Have A Minimum Transfer Amount

We have a minimum transfer amount of €2.


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Can I Transfer Money To OFX Via Cash Or Cheque

No (sorry!). To ensure each transfer with us is as fast and secure as possible, we don’t accept transfers made to us via cash or cheque.

We do have a list of convenient and safe payment options including BPAY, Electronic Funds Transfer and Direct Debit. A full list of these methods will be sent to you via e-mail as soon as you lock-in your transfer.


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Can I Get A Currency Exchange Quote

You sure can. Please Register or Log In to see our customer rates and available currencies.

You’ll also notice that there are no OFX transfer fees.

We’ve got a range of ways to transfer to suit your personal and business needs. So if you need to move your money now, OFX it.


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Can I Cancel My Transfer

If you need to cancel a transfer, or if you are unable to make payment for your transfer, you will need to call us as soon as you can.

Please note that cancelling a transfer may result in a loss you are liable for. If you have any questions about how to make a payment to us, its best to contact us prior to confirming your transfer. Transfers are binding contracts, our specialists buy funds on your behalf so the exchange rate is locked-in for you.


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Can I transfer money from another country to the EU with OFX?

Absolutely! We can transfer funds from several countries to the EU.

There are a few exceptions as we can’t accept transfers from some countries, but if you have any doubts please contact one of our helpful OFX transfer experts.

Please note we currently are unable to make transfers to the following countries: Afghanistan, Belarus, Burma, Democratic Republic of Congo, Republic of Congo, Cote d'Ivoire, Cuba, Iran, Iraq, North Korea, Lebanon, Liberia, Libya, Rwanda, Sierra Leone, Somalia, Sudan, Syria and Zimbabwe.


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How do I make a transfer?

It’s easy to OFX your money transfer in 3 simple steps.

  1. Register, get verified and login.
  2. Enter your recipient’s bank account details and lock-in your transfer.
  3. Simply send your funds to us via Electronic Funds Transfer and we’ll do the rest!

Our global network of bank accounts ensures that your funds are converted and delivered to your recipient quickly and securely.

https://www.youtube.com/watch?v=qHndpeWdmYE&feature=emb_title

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What is the maximum transfer amount?

OFX does not have a maximum transfer amount. If you need guidance on how to get the most out of your transfer or have questions, contact our OFXperts to talk about your currency needs.


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