UK
AU
CA
HK
NZ
SG
US
My mobile number has changed or OFX doesn’t have my mobile number, so how can I receive the SMS verification code? What should I do?
If you are unable to receive an SMS text message or need to update your details simply click on ‘Need Help? 'Contact Us’ and give us a call 24/7.
Our customer service team can help update your mobile number over the phone, so you can start receiving verification codes.
To ensure that you can always access your account online, we strongly encourage that you keep the mobile number on your OFX account up-to-date from the ‘Profile & Settings’ section on the website.
General & Other
- Do you accept part payments?
- I do not have a mobile number. What alternatives do I have?
- How do I add a new currency to my profile?
- How do I update my personal details?
- How Long Is a Live Exchange Rate Valid For?
- How Do I Find My ACH Routing Number?
- Is my personal information secure?
- I’ve forgotten my username or password – what should I do?
- I’ve noticed OFX is fully regulated. What does this mean?
- What Is A Forward Contract?
- What Is a Routing Number?
- What are SEPA Transfers?
- What are Spot Transfers?
- What Is an IBAN?
- What is NEFT?
- What is BSC?
- What is CHIPS?
- What is IFSC?
- What is NCC?
- What’s my Client Reference number for?
- What is the OFX Customer Rate?
