Do I still need to remember any security questions associated with my OFX account?
Yes. Currently, we have rolled out 2-Step verification only on certain digital channels - secure web and mobile app. So, you will no longer be asked to answer your security question within these channels. However, when contacting us over the phone, we might still ask you to answer your security question to ensure that we are speaking to the right person.
General & Other
- Do you accept part payments?
- I do not have a mobile number. What alternatives do I have?
- How do I add a new currency to my profile?
- How do I update my personal details?
- How Long Is a Live Exchange Rate Valid For?
- How Do I Find My ACH Routing Number?
- Is my personal information secure?
- I’ve forgotten my username or password – what should I do?
- I’ve noticed OFX is fully regulated. What does this mean?
- What Is A Forward Contract?
- What Is a Routing Number?
- What are SEPA Transfers?
- What are Spot Transfers?
- What Is an IBAN?
- What is NEFT?
- What is BSC?
- What is CHIPS?
- What is IFSC?
- What is NCC?
- What’s my Client Reference number for?
- What is the OFX Customer Rate?