FAQs
Do I need to register to make a transfer

Do I need to register to make a transfer?

Yes. We do require our customers to register before making a transfer. But, don’t worry – it’s as easy as 1, 2, 3.

Here’s how:

Register. Fill in your details online – there’s no cost or obligation to make a transfer.
We’ll call you. After you register, an OFX team member will call you to complete the setup and answer any questions you have.
Verification. Most of the time we verify our customers automatically, so you won’t need to send us any paperwork. However, if we need any documents, we'll be in touch.

Now it's time to make your first transfer! Once you’ve locked-in your transfer, we’ll call you to confirm and discuss payment options. After we’ve received the funds from you, we’ll make the transfer to your recipient.

For more information on how our transfer process works, click here.