When you transfer your funds to us via a bank transfer, you need to include your Client Reference number, so we can tell who the money has come from. This number will be included in the confirmation e-mail sent to you after you lock-in your transfer. You can also find it by logging in online and going to the “Our Account Details” tab and selecting an available currency. Your unique Client Reference number will be next to “Reference” on the last line of every bank account.
We’ve made it easy and this number is unique to you for all your transfers and every currency. Once you save the details on your online banking, it is the same every time.