OFX Pay By Card Agreement (Business)

Version 1.0

These terms and conditions apply from 20 July 2026.

This Pay By Card Agreement (Business) contains the terms and conditions that govern the use of Pay By Card (the “Pay By Card Terms”), a business expense payment processing service offered by OFX Payments Ireland Limited (“OFX”) to business Clients.

In these Pay By Card Terms, “you” and “your” refers to you as the Client, and “we,” “us” and “our” refer to OFX. By using Pay By Card, you agree and accept these Pay By Card Terms.

These Pay By Card Terms are Supplementary Terms under the OFX General Terms and Conditions (Business) (the “General Terms”) and must be read in conjunction with the General Terms and any other agreement which you have entered into with OFX and which may apply to your use of Pay By Card. If any inconsistency exists between these Pay By Card Terms and the General Terms, these Pay By Card Terms shall prevail. A reference to the General Terms means the legal agreement governing the provision of the Services, including Pay By Card. 

Capitalised terms not defined in these Pay By Card Terms have the meanings set forth in the General Terms.

These documents contain legal obligations for you and for us so you should read them carefully to make sure you understand them.

If you have any questions, please contact us on +353 1582 5307 or email business@ofx.com.

You can get a copy of the General Terms, and these Pay By Card Terms at any time by emailing us at business@ofx.com. By using or attempting to use Pay By Card you confirm that you accept and agree to these Pay By Card Terms as amended from time to time by us in accordance with these Pay By Card Terms or the General Terms. If you do not agree or wish to accept these Pay By Card Terms, you may not use Pay By Card.

Pay By Card is a Payment Service under which we remit payment for a business expense to an eligible Payee on your behalf in accordance with your Instruction and charge the amount of the Payment and our Fee to an Eligible Card. We are acting as an intermediary when we provide a Payment Service though Pay By Card and our responsibility is limited to making a Payment to a Payee on your behalf in accordance with your Instruction.

We are not responsible for your dealings with Payees or for the goods and services for which we have made a Payment in accordance with your Instruction, including in the case of non-delivery or other non-performance by the Payee, unavailability of or defects in such goods and services. We make no representations and accept no liability in relation to any such matters, which must be resolved by you directly with the Payee.

Pay By Card can be used by business Clients holding an Eligible Card to arrange payment of business expenses to eligible Payees. Pay By Card is not available for payment of personal expenses or for payments to related parties.

We may, in our sole discretion, refuse to accept an Instruction or pay a Payee including in the circumstances described in the General Terms and in paragraph 3 of these Pay By Card Terms. We may place limits on your use of Pay By Card, including by imposing transaction limits, restricting Payments and/or restricting Payees. We are not obliged to provide you with reasons for our decisions. 

Nothing in these Pay By Card Terms limits any rights we may have to cancel a transaction or Service, or to terminate your account under the General Terms.

We can only make a Payment on your behalf to a supplier of goods and services (“Payee”), and for categories of goods or services, that meet the requirements of the relevant Card Issuer and Card Scheme, and our requirements as set out in the General Terms. We reserve the right to determine whether a credit card or debit card is an Eligible Card and you acknowledge that eligibility is subject to change in accordance with our requirements and/or those of Card Issuers and Card Schemes. You can email us at business@ofx.com if you have any queries regarding eligibility.

To initiate a Payment using Pay By Card, you or an Authorised User must log into your Business Account via the Secure Website and provide us with an Instruction containing the information we request which may include: 

An Instruction cannot be withdrawn or changed once it has been received.

We may request further information regarding the Payee and the Payment specified in the Instruction. Any delay on your part in providing this information may delay the Payment or result in the Instruction being rejected. We accept no liability in respect of any such delay or rejection. 

You are responsible for confirming the completeness and accuracy of the information you provide to us, including the details of the Payee and Recipient Account (which you are responsible for verifying with the Payee prior to submitting an Instruction) and the supply of goods and services to which the Payment relates. You are solely responsible for any loss or other consequences arising from any incomplete or inaccurate information contained in your Instruction or any other information you may provide to us.

Without limiting our Privacy Policy or the General Terms, you authorise us to disclose any of your personal or payment information or other data to the relevant Card Issuer, Card Scheme or any intermediary we may use to remit a Payment on your behalf.

We will verify your Instruction, validate the nominated Eligible Card with the relevant Card Scheme and obtain authorization from the relevant Card Issuer in respect of the Payment specified in the Instruction (“Payment Approval Requirements”).

Upon submitting an Instruction to us, you are providing your approval and unconditional authority for us to: 

You may set up and store information regarding Payees in your Business Account. It is your responsibility to ensure this information is accurate and complete. You are solely responsible for any loss or other consequences arising from any incomplete or inaccurate information regarding Payees stored in your Business Account.

An Authorised Person may not use a personal Eligible Card when submitting an Instruction unless you have authorised such use and agreed to reimburse the Authorised Person for the charges made to the Eligible Card.

We will use reasonable endeavours to obtain the relevant Card Issuer’s authorization and remit the Payment to the Payee on your behalf on the same Business Day we receive your Instruction or (if later) on the Business Day requested in your Instruction, except where:

in which case we will notify you that the Payment has not been remitted and will process a refund if we have charged your nominated Eligible Card.

The amount of the Payment and Fee charged to your nominated Eligible Card will be displayed on your card statement as transactions with OFX.

You acknowledge that, if remitting a Payment in accordance with your Instruction requires the exchange of currencies, we will perform the currency conversion and then remit the Payment on your behalf to the designated Recipient Account in the chosen currency. The General Terms (including in respect of the Margin included in the exchange rate) will apply to any exchange of currencies that OFX makes in remitting the Payment in accordance with your Instruction.

We do not guarantee and make no representation regarding the timing of when a Payment will be made or received by the relevant Payee. This is at your own risk. To the maximum extent permitted under the laws of Ireland, we disclaim any liability in respect of late Payments (including in respect of any loss you may incur for late payment fees or foregone early payment discounts) irrespective of whether we, any Card Scheme, Card Issuer, financial institution or their respective agents are responsible for the delay.

We will not refund any amount that we have charged to an Eligible Card except where you are entitled to a refund under paragraph 6 of these Pay By Card Terms or if we have not followed your Instruction correctly, and you have notified us in writing within 20 Business Days of the event giving rise to your entitlement to a refund. 

If you are entitled to a refund from us under these Pay By Card Terms, we will credit the relevant amount charged to the Eligible Card (including our Fee) to your Business Account. You agree to provide us with any information reasonably requested by us in relation to your entitlement to a refund from us under these Pay By Card Terms.

If we unduly delay the crediting of your Business Account in respect of such refund, notwithstanding paragraph 8 of these Pay By Card Terms you may request a refund or chargeback from the Card Issuer in accordance with your agreement with them.

To the maximum extent permitted under the laws of Ireland, you agree to resolve any matter related to a Payment with us in the first instance and not with the Card Issuer, including where:

You agree to promptly notify us in writing if any of the circumstances described in paragraphs 8(a)-(d) arise and will provide us with any information reasonably requested by us in relation to those circumstances, which we may share with the relevant Card Issuer, Card Scheme or any intermediary we use to remit Payments on your behalf.

You agree to pay us the amount charged back to OFX by a Card Issuer in respect of any refund to which you are not entitled under these Pay By Card Terms. You authorise us to deduct such amount from the available Balance in your OFX Global Account.

Details of the Fees we charge for processing Payments via Pay By Card are set out in the Fee Schedule. The Fees are charged by OFX and are not required by the Card Issuers. You agree to pay our Fee, plus any applicable taxes, in respect of each Instruction.

Our Fee for remitting a Payment on your behalf in accordance with an Instruction is due and payable and charged to the Eligible Card on the Payment Date. Our Fees are separate to and in addition to any fees that the relevant Card Issuer may charge in accordance with your agreement with them, including late payment or dishonour fees.

Except as provided in these Pay By Card Terms, our Fees are not refundable including where a Payee agrees to provide a refund of part or all of the Payment made to that Payee pursuant to an Instruction.

You may be eligible to earn Rewards when you use your Eligible Card to make a Payment via Pay By Card, however we do not guarantee or make any representation that you will earn any Rewards.

Your ability to earn Rewards by using an Eligible Card depends on the terms and conditions of the relevant Rewards Program. You are responsible for reviewing the terms and conditions that apply to the relevant Rewards Program and resolving any queries or disputes regarding Rewards directly with the administrator of the relevant Rewards Program.

GLOSSARY

Card Issuer means the entity licensed by the relevant Card Scheme to issue an Eligible Card to you or an Authorised User.

Card Scheme means a system or network that establishes and operates a payment infrastructure for processing transactions between merchants, holders of credit cards and debit cards, issuers, and acquirers.

Eligible Card means a credit card or debit card of the type available to be added as a payment method in the Payments section of your OFX Business Account and issued to you or an Authorised User by a licensed Card Issuer.

Payee has the meaning given in paragraph 3 of these Pay By Card Terms.

Rewards means points or other rewards earned under a Rewards Program.

Rewards Program means a customer loyalty program that offers members the opportunity to earn points, discounts or other benefits in respect of expenditure by a member using an Eligible Card in accordance with the terms and conditions of the program.