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May 2015

If you have received an email purporting to be from OzForex that you believe may be a hoax, you should delete it immediately without responding. If in doubt please report the email and notify OzForex by sending the email (as an attachment, if possible) to compliance@ozforex.com.au

An example of a hoax email is below:

Password for your OzForex ID victim@whatever.com.au has been successfully reset.

If these changes were made in error, or if you believe an unauthorised person accessed your account, please reset your account password immediately by going to iforgot.OzForex.com.au. To review and update your security settings, sign in to OzForex.com.au.

This is an automated message. Please do not reply to this email. If you need additional help, please visit OzForex Support.

Thanks, OzForex Customer Support


July 2015

The email directs recipients to click on a link or open an attached document.

Do not click on the link or open the attachment.

               An example of a hoax email is below:

               From: admir3@netvision.net.il

               Sent: Wednesday, July 8, 2015 3:20 PM

               To: victim@whatever.com

               Subject: Re: International Transfer Number: 2MC11061AS. Amount: 4076.99 AUD

               Important notice for victim@whatever.com

               International Transfer: 2MC1521461AS

               Amount: 4076.99 AUD

              Status: Suspended

              Please review the doc file attached here to see more info about this transfer.

If you receive this email, report it by sending the email (as an attachment, if possible) to compliance@ofx.com or simply delete it.

If you have received an email of this type and have responded to it, please contact us immediately on 1300 300 424.



Security FAQs

Since we launched in 1998, OFX has grown to be one of the world's largest online foreign exchange companies. As one of the world's recognized experts, OFX offers seamless 24-hour access to corporate and private client dealers for all our customers. OFX employs a blend of cutting edge technology and superb customer service to bring a better deal to corporate and private customers alike.

The most compelling reason is a better exchange rate. For private client transfers we regularly save customers thousands of dollars, and for bigger transfers, the savings can run into the tens of thousands. 

We also offer superb 24-hour dedicated dealer service, great technology, and in most cases can enable customers to deal in less than 10 minutes.

For corporate customers we offer better rates and fee free dealing, and you also have proven expertise at your disposal to help you manage your foreign exchange risk.

OFX holds client funds in accounts with highly rated financial institutions. In addition, OFX operates an extremely low risk business model whereby OFX never pays out client funds prior to receipt of the currency the client has sold to us. This ensures OFX has zero default risk from client dealings.

OFX is also registered as a Money Service Business at the federal level with the Financial Crimes Enforcement Network (“FinCEN”), which is a bureau of the United States Department of Treasury and is licensed as a money transmitter by relevant state regulatory agencies in the U.S. 

For more information visit our regulations page.

Yes. OFX has implemented reasonable safeguards to help protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. These safeguards include physical, organizational, and technological measures. The specific safeguards used by us may differ based on our sole judgment as to the sensitivity of the information at issue and the format or location in which it is maintained.

For more information please view our Privacy Policy.

As a financial institution in the United States, OFX is under obligation to comply with the letter of the law. OFX is registered as a Money Service Business with the US Treasury's Financial Crimes Enforcement Network and is regulated by the banking divisions of the individual states where OFX has a license. For further information about OFX licensing, you can find it here.

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