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Are my funds secure?

Yes. At OFX, we have transferred over AU$100 billion for over 300,000 customers worldwide. We are regulated in each of the jurisdictions we operate in, including by the Australian Securities and Investments Commission (ASIC) in Australia. Read More

Can I cancel my transfer

If you would like to cancel a transfer, or if you are unable to make payment for your transfer, you will need to call us as soon as you can. Read More

Are there any transfer fees

At OFX we have one standard fee of AUD 15 if you’re transferring under AUD 10,000 or equivalent. If you’re transferring more than AUD 10,000 or equivalent, we won’t charge you a transfer fee. Read More

How does 2-Step Verification work?

Every time you log in to the OFX secure website or mobile app, you will need to provide two sets of information for user authentication - your login credentials (username & password) and a verification code. Read More