Can I view a history of my transfers?

Yes, you can view your Collection Account history at any time. Once you are logged in, select Deal & Orders, then select the Transfers tab, where you can find your account history. Read More

Do the documents need to be notarised or certified?

No. OFX does not require verification documents to be notarised or certified. Read More

How do I upload my receiving account details to my online marketplaces?

Once you have registered for an OFX account, we will call you and guide you in uploading the receiving account details to the marketplace. Read More

Can I make payments out of my receiving account directly to my suppliers?

Due to the regulatory environment in which we operate, we are unable to make payments directly from receiving accounts to your suppliers. We will notify you in the event of any changes. Read More

Which online marketplaces are compatible with the Collection Accounts?

Our Collection Accounts accept payments from some of the world’s largest online marketplaces like Amazon, eBay, PriceMinister.com, Newegg, Buy.com, Game, Wish.com, CDiscount.com, Rue du Commerce and Shop.com. Read More

What time of day are transfers usually completed

Typically we send the funds to your recipient’s account towards the end of business hours on the maturity date of your transfer. Read More

Is there a minimum amount of time I must have an OFX account for?

There is no minimum amount of time you need to hold an OFX account for. If you no longer wish to use your OFX account, please email us at etailers@ofx.com, with your account details. Read More

Can I transfer money to OFX by Debit Card

Yes. This is only available for personal transfers. Read More

Can I transfer money from another country to the UK with OFX?

Absolutely. We can transfer funds from several countries to the UK. Read More

Who else can send money to my Collection Account?

The Collection Account will only accept funds from approved online marketplaces. If you wish to send money to the Collection Account from another marketplace, please contact us. Read More