Do the documents need to be notarised or certified?

No. OFX does not require verification documents to be notarised or certified. Read More

How do I upload my receiving account details to my online marketplaces?

Once you have registered for an OFX account, we will call you and guide you in uploading the receiving account details to the marketplace. Read More

What should I do if my debit card payment results in an unknown error

Please call us immediately and one of our expert team members will provide further assistance as we may have further information in our systems. Read More

What time of day are transfers usually completed

Typically we send the funds to your recipient’s account towards the end of business hours on the maturity date of your transfer. Read More

How long does it take to open an account with OFX and receive my Collection Account details?

OFX accounts are normally approved within 4 business days and your Collection Account details are then normally delivered within 2 business days. Read More

Do I need to provide documents when I register?

The type of verification documents we require will depend on where your business is registered. When we call you, we will let you know which documents are required. Read More

Can I transfer money to OFX by Debit Card

Yes. This is only available for personal transfers. Read More

How do I enter the bank details for my home account on the OFX website?

After logging into your OFX Account, click on “Recipients” and select “Add New Recipients”. From here you can add the details for your domestic bank account. The account that the funds are delivered to must be in your name. Read More

Are my funds secure?

Yes. At OFX, we have transferred over AU$100 billion for over 300,000 customers worldwide. We have a global network of 115 bank accounts to safeguard our customers’ international money transfers. Read More

How to Transfer Money from One Bank Account to Another

Learn How to Transfer Money from One Bank Account to Another using an online international money transfer service. Read More