Do the documents need to be notarised or certified?

No. OFX does not require verification documents to be notarised or certified. Read More

What time of day are transfers usually completed

Typically we send the funds to your recipient’s account towards the end of business hours on the maturity date of your transfer. Read More

What should I do if my debit card payment results in an unknown error

Please call us immediately and one of our expert team members will provide further assistance as we may have further information in our systems. Read More

Do I need to provide documents when I register?

The type of verification documents we require will depend on where your business is registered. When we call you, we will let you know which documents are required. Read More

How do I enter the bank details for my home account on the OFX website?

After logging into your OFX Account, click on “Recipients” and select “Add New Recipients”. From here you can add the details for your domestic bank account. The account that the funds are delivered to must be in your name. Read More

Who else can send money to my Collection Account?

The Collection Account will only accept funds from approved online marketplaces. If you wish to send money to the Collection Account from another marketplace, please contact us. Read More

How Long Do Online Payments Take?

Submitting payments online can make your life easier, but how long do online payments take? Discover a fast and secure way to transfer money with OFX. Read More

How to Transfer Money from One Bank Account to Another

Learn How to Transfer Money from One Bank Account to Another using an online international money transfer service. Read More

How do I make a business transfer with OFX?

Booking a business transfer online with OFX is easy! Simply follow the steps below: Read More

How do I make a personal transfer with OFX?

Booking a transfer online with OFX is easy! Simply follow the steps below: Read More