The future consumer wants a seamless experience
Largely impacted by evolving digital technology and changing consumer demands, we have become conditioned to expect seamless and immediate payment experiences. The Where the World’s Moving Global Report reinforces this sentiment, with 78% of respondents expecting seamless and instant global payments.
The shifting landscape towards instant payment systems holds tremendous promise to improve the customer experience. The explosion of smart phone and digital wallet technologies means consumers can now check their bank accounts and balances instantaneously, track their spending, and split bills, all from the convenience of their chosen device.